Center Head

Current Location- Andheri (East)

Employment Type - Full Time

Work Hours - 9.00 am to 6.00 PM

Exp- 5-10 yrs

Monday - Saturday

Qualification: - Degree in Early Childhood Education (preferred)/Any Masters degree

Communication Skills : Fluent in English & Hindi and Regional Language

Interpersonal Skills: Sensitive to the kids needs, pleasant & proactive personality, willingness to learn and result oriented, committed

Problem Solving Skills: Problem Solving – High, Logical Ability: High

Parents & child Focus: Parents & Child Centricity - Mid to high, Parents & Child Expectation Management – Mid –high

Ability to handle pressure- High

Strong Management skills- High

Operations management - High

Implementation and compliance of CRM data- High

Marketing and promotion of our services to schools, doctors and parent communities - High

Ability to build alliances and partnerships - High

Create new opportunities for brand visibility - High

Competencies & Skill Set

Good interpersonal skills to handle parents and internal teams. High level of customer orientation.

Should be able to handle walk ins and convert to admissions

Self driven and attention to detail

High sense of ownership and responsibility.

Problem solving ability and MUST be a team player

Strong flair for revenue generation

Ability to manage a team to reach revenue targets.

Possess working knowledge in Early Childhood Education

Must be Tech friendly, needs to know Ms Office with a flair for numbers

Operation and CRM management

Main Responsibilities

Financial Management: Developing and managing the budget for the profit center. Monitoring revenue streams and controlling expenses to ensure profitability.Analyzing financial statements and performance metrics to make informed decisions.

Strategic Planning: Creating and implementing strategies to increase enrollment and revenue. Identifying new opportunities for growth, such as new programs or partnerships. Setting financial and operational goals for the profit center.

Marketing and Sales: Developing marketing strategies to promote the school and attract students. Managing admissions and enrollment processes to maximize student intake. Building relationships with key stakeholders, including parents, alumni, and the community.

Organizing Events: Prepare the annual calendar for the event and share it with the management. Ensure the safety of the students at the time of events. Ensure the success of the events.

• Preparation of Report & Maintenance of Records: Prepares periodic reports, financial statements and records on center projects, progress, status or other special reports for management.
• Ensure the safety and welfare of the students at all the time, liaising with the management as appropriate.
• Take overall responsibility for disciplinary matters in consultation with the Managing Director.
• Ensure all the therapists are well aware of their roles & responsibilities. Should communicate their KRA to them. Review their performance & share the report with the Management. Monitor their attendance .

Oversee Center Operations: Supervise & coordinates center activities through assigned staff; prioritizes and delegates work activities.Developing plans for the centre’s progress and growth. Ensure there is hygiene maintained in the centre.

Oversee the Performance of the Team: Ensure all the therapists are well aware of their roles & responsibilities. Should communicate their KRA to them. Review their performance & share the report with the Management

One on One Meeting with Parents: Ensuring all reports are of high standard . Team preparedness for parent one on ones, Set up meetings with the parents and share the progress report of the child with them.

Ensure Timely CRM compliance and assessment / reports

Job Type: Full-time

Pay: Up to ₹50,000.00 per month

Work Location: In person