Center Manager

Position Overview

The Centre Manager is responsible for the overall operations, academic quality, parent engagement, and business performance of the preschool centre. This role ensures that the centre delivers a safe, nurturing, and stimulating learning environment aligned with the organisation’s curriculum, values, and brand standards. The Centre Manager leads the centre team, drives admissions, oversees daily operations, and ensures high levels of satisfaction among children, parents, and staff.

Key Responsibilities

1. Centre Operations & Compliance

• Oversee day-to-day functioning of the centre, ensuring smooth operations across all classrooms and support areas.
• Ensure full compliance with company policies, safety guidelines, hygiene protocols, and statutory requirements.
• Conduct regular audits of classrooms, learning materials, centre cleanliness, and safety equipment.
• Maintain accurate records including attendance, health & safety logs, incident reports, and staff rosters.

2. Academic & Curriculum Implementation

• Ensure teachers follow the prescribed curriculum and deliver age-appropriate, engaging learning experiences.
• Monitor lesson plans, classroom activities, learning outcomes, and child progress.
• Organize training and mentoring sessions for teachers to maintain consistent academic quality.
• Support teachers in implementing child-centric approaches, activity-based learning, and developmental milestones.

3. Team Leadership & Staff Management

• Recruit, onboard, supervise, and mentor centre staff including teachers, assistants, and support staff.
• Conduct performance appraisals, feedback sessions, and skill-building initiatives.
• Create a positive, collaborative, and professional work culture.
• Manage staffing schedules and ensure optimal teacher–child ratios at all times.

4. Parent Engagement & Communication

• Build trusting relationships with parents through regular communication, meetings, and timely updates on child progress.
• Address and resolve parent concerns with empathy and professionalism.
• Conduct parent orientations, events, celebrations, and workshops.
• Maintain high levels of customer satisfaction and centre reputation.

5. Admissions, Marketing & Business Growth

• Drive enrolments through centre tours, counselling, events, and community outreach.
• Track leads, conversions, and admissions pipelines to meet monthly targets.
• Execute local marketing activities, digital promotions (if applicable), and brand-building efforts.
• Monitor centre revenue, expenses, and profitability.

6. Centre Infrastructure, Safety & Resource Management

• Ensure all learning materials, furniture, and equipment are well-maintained and adequately stocked.
• Oversee upkeep of the centre premises, including classrooms, outdoor areas, and utilities.
• Implement emergency preparedness plans and conduct drills.
• Coordinate with vendors, maintenance teams, and service providers.

Qualifications & Experience

• Bachelor’s/Master’s degree in Business Administration with Early Childhood Education, Education, Child Development, or related field (preferred).
• 2-4 years of experience in preschool/early years education, including 1–2 years in a supervisory or leadership role.
• Experience in business development, centre management, parent handling, and team leadership.Skills & Competencies
• Strong communication and interpersonal skills.
• Leadership, team motivation, and conflict-resolution capabilities.
• Organisational and administrative efficiency.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person