Center Training Coordinator

Position Summary

The Center Training Coordinator position is to ensure the competency and continued development of center staff, including management. This position is responsible for the execution and ongoing monitoring of center training programs. The role involves facilitating instruction, scheduling, and coordinating training to align with business objectives and needs. Additionally, this role provides information and feedback necessary for analyzing center training needs and supports the development of Preceptors nominated for center training support. Furthermore, this role utilizes the Learning Management System (LMS) / eQMS to track staff progress through the training process, ensuring competency and completion .

Essential Functions (ES) and Responsibilities

• Executes and provides support for all ADMA BioCenter training initiatives.
• Ensures center personnel complete the required training for their job function in a timely manner and demonstrates competency upon completion.
• Performs observations and checks in with new hires during the training process to ensure they are progressing as expected and work with center management and training leadership to make corrections as necessary.
• Conducts new hire orientation and onboarding activities.
• Report analysis findings and learning resource needs to –Training leadership when identified.
• Provides feedback to assist in selection of center preceptors.
• Support the training and development of Training Preceptors at plasma center locations.
• Ensures an active cross training program is established and maintained.
• Maintains working knowledge of LMS /eQMS and assigns or ensures training is assigned to staff as needed.
• Collaborates with training leadership & Instructional Designer to develop training plans related to CAPAs where training or additional development is documented as part of the CAPA response.
• Assists with updates to training materials when revisions are required.
• Participate in the continuous evaluation and improvement of training programs, training materials, and learning profiles for the business.
• Maintains competency in all center functions.
• Runs regularly training reports from the LMS / eQMS and advises leadership and staff of any training pending.
• Required to continuously work in production areas to assist with training and remain current on skillsets.

Job Responsibilities or Job Requirements

Competencies

Experience Requirements

• A minimum of 1 year of working in a plasma center with responsible roles, which may include training or working as a preceptor for at least 1 year and or working in a clinical setting for at least 1 year.

Preferred Experience

• 1-2 years of Phlebotomy experience.

Compliance Requirements (ES)

The minimum compliance expectation for this role entails strict adherence to FDA regulations and company policies governing sales and marketing activities. This includes completion of required compliance training, accurate documentation of sales interactions, and adherence to data privacy regulations. Additionally, the role requires proactive participation in compliance reviews, prompt reporting of any potential issues, and ongoing education to stay updated on relevant FDA regulations.

Other Essential Knowledge:

• Experience planning, organizing, and coordinating resources.
• Strong organizational skills.
• Strong written and verbal communication, interpersonal and presentation skills required to drive results and deliver relevant information to the business.
• Ability to travel by car and/ or air as needed.
• Intermediate knowledge of Microsoft Office products.
• Ability to work with media to conduct video and other presentations.
• Knowledge of traditional and modern training methods and techniques.
• May work in temperatures of colder than -30C for short periods of time.
• Potential exposure to Blood-Borne Pathogens.
• Maintain all training related paperwork, including but not limited to accurate documentation and storage of applicable records.
• Supports any audits from a training perspective.