Central Control Operator

Job Summary:

The Central Control Operator is responsible for:

• Providing oversight of automated train control equipment
• Manually intervening during downtime/recovery events
• Dispatching recovery teams consisting of Operation & Maintenance Technicians
• Responding to system failures – recover transit vehicles and restore system operations
• Making customer announcements via platform PA systems
• Maintaining accurate and complete documentation of all Monorail activity
• Managing of Headways, service levels, radio communications, monitoring applicable CCTV systems, automatic fare gates, ticket vending machines, spare train utilization, trouble shooting, and any other functions which affect or could affect the delivery of customer service.

Qualifications:

Must be able to work weekends, evenings, holidays and overtime as needed.

1 year of experience in customer service or dispatch

Benefits include:

• Heavily subsidized medical, dental, and vision insurance
• 19 days paid time off
• 12 paid holidays
• Uniform and tools provided
• Short-term and long-term disability (offered at no cost to the employee)
• Life insurance (offered at no cost to the employee)
• 401(k) plan, including employer match
• Merit raises

MUST BE ABLE TO SUCCESSFULLY PASS A CRIMINAL AND EMPLOYMENT BACKGROUND CHECK, AS WELL AS A DRUG TEST.

Western Management Group, LLC. is an equal opportunity employer.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Work Location: In person