Central Dispatch Director

Wabash County is seeking an experienced and motivated leader to serve as E-911 Executive Director for the County’s Public Safety Answering Point (PSAP). This position oversees all emergency dispatch operations, supervises staff, manages departmental budgeting, and ensures compliance with state and industry standards.

This position is considered an Indiana First Responder under IC 10-10-10.5 and reports directly to the Wabash County Commissioners.

Key Responsibilities

• Direct daily operations of the 911 Dispatch Center
• Supervise, hire, train, schedule, and evaluate dispatch personnel
• Administer department budget, payroll, and invoices
• Oversee CAD, ESInet 911 systems, and related technology
• Ensure compliance with public safety regulations and quality standards
• Coordinate with law enforcement, fire, EMS, GIS, and 911 service providers
• Serve on 24-hour call and respond during emergencies
• Attend Board and Commissioner meetings and testify in court as required

Minimum Qualifications

• High School Diploma or HSE required
• Five (5) years of communications or related experience
• 1–3 years of supervisory experience
• Valid driver’s license
• Ability to pass background check and drug screening

Certifications (IDACS/NCIC, CPR, etc.) required or ability to obtain.

Position requires strong leadership skills, knowledge of public safety operations, ability to work under pressure, and proficiency with emergency communications technology.

Wabash County is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Job Type: Full-time

Pay: $65,955.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person