Centralized Scheduler

Western Tidewater Community Service Board welcomes you to join our team!

At WTCSB our mission is to provide a coordinated system of quality recovery-oriented care in Mental Health, Intellectual Disability, and Substance Abuse Services to the citizens of the cities of Franklin and Suffolk and the counties of Isle of Wight and Southampton. We continually strive to value staff, support diversity, and promote excellence and personal choice in the provision of consumer care.

We are seeking a Hybrid Same Day Access Centralized Scheduler

Responsibilities and Duties for Hybrid SDA Scheduler:

• Centralized scheduling for programmatic functions including consumer care or resource functions
• Provides a variety of clerical, data entry and administrative duties for assigned programs.
• Answer/direct incoming calls, take messages, and place outgoing calls efficiently and professionally.
• Maintain electronic and/or paper records through data entry and/or filing.
• Scheduling appointments for clients, while maintaining professionalism and effective customer service.
• Perform other related work as requested by the Manager, Supervisor, or Director.

Qualifications and Skills for Hybrid SDA Scheduler:

• Education/Equivalent: Graduation from an accredited college with an Associate Degree in business related field or a combination of education and work experience
• At least 1 year of clerical experience
• Work experience in a Mental Health, Substance Abuse or similar setting preferred
• Valid Driver’s License with acceptable DMV record.
• Proficiency and knowledge of Microsoft Excel
• Strong organization skills

Benefits for Full-Time Hybrid SDA Scheduler:

• Health Insurance/Life Insurance
• Virginia Retirement System plan
• Flexible Spending Account (FSA)
• Vacation/Sick leave/Holiday pay
• Legal Resources
• VA529-Tuition Savings
• Critical & Accidental Insurance
• Tuition discount-South University
• Aflac
• Working Advantage – shopping discount

To Apply:

Submit a cover letter and resume via Indeed, or on our job board at www.wtcsb.org. ONLY THOSE APPLICANTS SELECTED FOR AN INTERVIEW WILL BE CONTACTED. WTCSB is a drug, alcohol & smoke free workplace.

Visit our website, www.wtcsb.org for more information or email employment@wtcsb.org .

WTCSB is an equal opportunity employer