Job Purpose: Helps patients by providing clinical and business office assistance in the offices and clinics of health care providers. must have medical software experiance. Duties: Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries. Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment. Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings. Educates patients by providing medication and diet information and instructions; answering questions. Completes records by recording patient examination, treatment, and test results. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Clinical Skills, Creating a Safe, Effective Environment, Health Promotion and Maintenance, Hospital Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork
