Certified Medical Assistant

Job description:

The Family Doctors — Orlando, FL (32837) is hiring a Medical Assistant (MA) to support safe, efficient, and truly patient-centered care. This is a provider-aligned role for someone who takes pride in being prepared, staying organized, and following through—because those things directly impact patient trust and clinical quality.

Our Medical Assistants are essential to patient experience, clinic flow, documentation accuracy, and follow-through of care. We’re looking for an MA who works with professionalism, attention to detail, and respect for patient dignity—every visit, every time

Essential Duties and Responsibilities

Pre‑Visit Preparation

• Review daily schedules for assigned provider(s)
• Ensure exam rooms are clean, stocked, and prepared prior to patient arrival
• Prepare supplies, equipment, and documentation needed for scheduled visits
• Identify missing information, labs, or forms prior to the visit and communicate concerns promptly
• Anticipate provider and patient needs to support efficient clinic flow

Rooming and Visit Support

• Greet patients professionally and respectfully
• Verify patient identity and reason for visit
• Obtain and accurately document vital signs, medications, allergies, and relevant history in the EMR
• Prepare patients for provider evaluation
• Communicate key patient concerns to the provider clearly and accurately

During Visits

• Assist providers during examinations and procedures as requested
• Administer injections, immunizations, or perform testing per protocol and scope of practice
• Maintain patient privacy, dignity, and comfort throughout the visit
• Follow all infection control, safety, and confidentiality standards
• Support clinic efficiency without compromising quality of care

Post‑Visit Responsibilities

• Reinforce provider instructions and next steps with patients
• Initiate labs, referrals, follow‑ups, or additional tasks as directed
• Complete documentation accurately and in a timely manner
• Prepare exam rooms for subsequent patients
• Communicate unresolved issues or concerns to appropriate team members

Administrative Follow‑Through

• Support referrals, forms, and prior authorizations as assigned
• Track assigned tasks to completion and follow up as needed
• Respond to internal communications promptly
• Escalate barriers or delays early to prevent care disruption

Professional Conduct

• Demonstrate respectful communication with patients, providers, and staff
• Maintain reliability, punctuality, and adherence to assigned schedule
• Accept feedback professionally and participate in improvement efforts
• Uphold clinic policies, procedures, and values
• Maintain patient confidentiality and HIPAA compliance at all times

Job Type: Part‑Time
Average Hours: Approximately 31.75 paid hours per week

Weekly hour range: Approximately 30.5–33.0 hours depending on rotation

Work Schedule: Rotating weekly

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 30 – 31.75 per week

Work Location: In person