Certified Medical Assistant

Basic Function: Assist physician and nurses in the examination and treatment of patients in an Endocrinologist practice, must have experience in endocrinology or primary care

Job Responsibllities

1. Patient Intake & Rooming

• Greet patients and bring them to exam rooms
• Verify patient identity and insurance
• Update medication lists, allergies, and past medical history
• Review glucose logs, CGM data, insulin pump settings
• Record chief complaint and reason for visit
• Prepare patients for physician/NP evaluation

2. Vitals & Clinical Measurements

• Height, weight, BMI
• Blood pressure (sitting & standing orthostatics if needed)
• Pulse, respiration rate, temperature
• Capillary glucose testing (fasting/random)
• Point-of-care A1c testing
• Diabetic foot exam prep (monofilament, vibratory sensation instrument

3. Lab & Diagnostic Responsibilities

• Draw blood (venipuncture) for endocrine panels
• A1c, CMP, TSH/Free T4, cortisol, prolactin, lipid panel, etc.
• Perform urine tests (microalbumin, ketones, pregnancy test)
• Prepare and label specimens for lab pickup
• Run point-of-care tests as ordered

4. Endocrine-Specific Tasks

• Assist with CGM procedures (Dexcom, Libre, Guardian)
• Apply sensors
• Download and print CGM reports
• Education on sensor use
• Assist with insulin pump management
• Download pump data (Tandem, Omnipod, Medtronic)
• Prep reports for provider
• Educate patients on:
• Glucometer use
• Injection technique
• Hypoglycemia protocols
• Support thyroid nodule clinics (prepare ultrasound rooms, supply management)

5. Medication & Orders Management

• Process prescription refill requests
• Confirm prior authorizations for GLP-1s, insulin pumps, CGMs
• Contact pharmacies for clarifications
• Prepare DME orders (CGM, pump supplies, diabetic shoes)
• Communicate lab results to patients per provider direction

6. Clinic Flow & Coordination

• Ensure all return visits are scheduled before patient leaves (your clinic rule)
• Prep charts before clinic days
• Maintain room supplies (alcohol pads, sensors, lancets)
• Assist with phone calls: lab results, triage, scheduling
• Coordinate with front desk for referrals and authorizations
• Work with remote patient monitoring teams if applicable

7. Procedures Assistance

• Assist provider with:
• Thyroid fine-needle aspiration (FNA) setup
• Trigger finger injections (if done)
• Ultrasound-guided procedures prep
• Maintain procedure room sterility and instrument setup

8. Patient Education & Support

• Provide printed materials on diabetes, thyroid disease, osteoporosis
• Teach device setup (Libre apps, Dexcom Clarity, Glooko, T:Connect)
• Diabetes lifestyle education (diet basics, carb counting overview)
• Reinforce follow-up testing: A1c every 3 months, urine microalbumin yearly, eye exam yearly

9. Administrative & Compliance Tasks

• Document all patient interactions in the EHR
• Ensure HIPAA compliance in communication
• Maintain logs: refrigerator temps, point-of-care

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Continuing education credits
• Employee assistance program
• Employee discount
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Referral program
• Travel reimbursement
• Wellness program

Work Location: In person