Certified Medical Assistant

Position Summary

We are seeking a highly motivated, results-driven Certified Medical Assistant (CMA) to join our integrated healthcare team. This role is ideal for an individual with a strong leadership mindset who thrives in a fast-paced environment and takes ownership of patient outcomes. The CMA serves as a key member of the patient care team, supporting chiropractors, rehabilitation staff, and medical providers while ensuring patients receive exceptional care and guidance throughout their treatment plans.

Essential Responsibilities

Patient Care & Clinical Support

• Assist providers with patient care, examinations, and treatment preparation.
• Escort patients through their treatment plan and ensure a positive patient experience.
• Monitor patient progress and communicate concerns to providers promptly.
• Educate patients on treatment protocols and reinforce provider recommendations.
• Assist with patient mobility, positioning, and therapeutic exercises as directed.

Patient Compliance & Retention

• Build strong relationships with patients to encourage treatment plan adherence.
• Help patients understand the importance of completing their care plans.
• Identify barriers to treatment compliance and proactively address concerns.
• Support patient retention and wellness conversion initiatives.

Leadership & Accountability

• Take ownership of patient flow and clinic efficiency.
• Lead by example through professionalism, urgency, and a positive attitude.
• Assist in training and mentoring new team members.
• Identify operational challenges and recommend solutions.
• Support clinic goals through strong communication and teamwork.

Administrative Support

• Maintain accurate patient documentation.
• Ensure treatment areas remain clean, organized, and prepared.
• Assist with scheduling coordination and patient follow-up when needed.
• Follow HIPAA, OSHA, and all clinic compliance standards.

Ideal Candidate

The ideal candidate is:

• Highly accountable and dependable.
• Results-oriented and motivated by achieving goals.
• Confident communicating with patients and providers.
• Comfortable taking initiative without constant supervision.
• Organized and efficient in a fast-paced environment.
• Passionate about helping patients achieve positive outcomes.
• A natural leader who influences others through action and example.

Qualifications

• Current CMA certification.
• CPR/BLS certification preferred.
• Previous healthcare experience preferred.
• Experience in chiropractic, physical medicine, rehabilitation, orthopedic, or integrated healthcare settings is a plus.
• Strong communication, organizational, and problem-solving skills.

Success Measures

• Patient satisfaction and experience.
• Treatment plan compliance.
• Patient retention and wellness conversions.
• Documentation accuracy.
• Clinic efficiency and patient flow.
• Teamwork and leadership contribution.

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid time off

Work Location: In person