Certified Medical Assistant, Medical Assistant

Primary Care Physicians offices seeks Medical Assistant or Nurse Assistant role, to assist with patient workflow, point of care testing, and front office staff duties at a Bible-Based, holistic, primary care medical office. Must be timely, teachable, have a good temperment, and be a team player. Role requires training in all front desk and clinical support areas, and is especially good at drawing blood. The right candidate would demonstrate excellence, attention to detail, kindness, integrity, professionalism, emotional maturity, and organizational skills. You must be able to support and promote the mission and vision and values of the business, which are Bible-based and lifestyle-centered. We provide Primary Care and Lifestyle Medicine health services. (see website at www.gardenofedenrva.com)

Come work in a rewarding environment where your contribution is acknowledged and appreciated. We take patient care personally and value your time and efforts. We offer a great work-life balance. With time, talent, commitment, growth, and years of experience at The Garden, you can be internally trained, promoted and eventually earn up to $21-25/hr.

2 year commitment minimum required. We hope you will come grow with us.

Benefit: Part-Time

Primary Responsibilities:

• Complete provided orders per provider including but not limited to blood draws, vaccination management and administration, proper transfer of specimens to local labs
• Take instruction from and report updates to clinical lead/treating physician
• Vitals, screenings, and accurate detailed clinical intake of patients including updating medical records, HPI (history of present illness), ROS (Review of Systems), and potentially scribing of physical exam with assessment and plan under physician guidance
• Check-In Patients, Check-Out Patients, answer calls and patient cases, verify patient demographics, insurance verification, and schedule patients.
• Provide emotional support to patients and patients’ families as well as listening to concerns and providing feedback.
• Managing staff and physician EHR (Electronic Health Record) inbox including patient correspondence, prescription refills, labs results, resulting messaging to patients per physician supervision, guidance, and protocols, etc.
• Ensuring daily patient flow via timely rooming and discharging of patients in addition to assist the provider with examinations, procedures, and other duties
• Ensuring rooms are kept clean and sterile with daily preparation of the rooms at the end of each day.
• Pre-visit planning and procedure preparation
• Quality Measures, and HEDIS tracking and completion.
• Follow office flow efficiency, OSHA, and JACHO standards
• Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
• Complete patient referrals, patient callbacks, prior authorizations
• Phone triage for patient calls and appropriate reporting with documentation
• Ensuring all voicemails are addressed on the same day or within 24 hrs
• Following state and federal mandated standards and procedures

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles.

Required Qualifications:

• Graduate of an accredited school for Medical Assistant or Nursing training. (High school certification programs are acceptable)
• Current state MA, CMA, CCMA, or NA, CNA and BLS/CPR certification
• 2+ years - Phlebotomy, speciman collection and Accurate Lab Processing
• Maintain CEU/CMEs as applicable for licensure

See our website at www.gardenofedenrva.com

Please send your resume, transcript, with availability for a virtual interview (15-20min) and 3 references.

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• This is a 3-day work schedule. Are you available to work Tuesday & Wednesday 9am-6pm and Thursday 8am-6pm?

Education:

• High school or equivalent (Required)

Experience:

• Phlebotomy/Specimen collection: 2 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Certified Medical Assistant certification (Required)

Ability to Commute:

• Richmond, VA 23236 (Required)

Work Location: In person