Certified Medical Assistant/Front Desk Receptionist

Complete Pain Care is seeking a full-time Certified Medical Assistant (CMA) to join our team in a dual front and back office role. This position requires both clinical and medical office experience. The ideal candidate is dependable, professional, and comfortable supporting both patient care and administrative operations.

Position Summary

This role supports providers and patients by performing clinical Medical Assistant duties as well as front desk responsibilities. The position requires flexibility and the ability to work at multiple office locations as needed.

Responsibilities

Front Office Duties:

• Greet and check in/check out patients
• Verify insurance benefits and obtain prior authorizations
• Schedule appointments
• Collect copays and manage patient documentation
• Answer phones and respond to patient inquiries

Clinical Duties:

• Room patients and obtain vitals
• Document patient histories
• Assist providers during examinations and procedures
• Prepare and maintain exam rooms
• Perform clinical tasks within MA scope
• Dispense DME and provide patient instructions as directed

Requirements

• Certified Medical Assistant (CMA) – required
• Minimum 1 year of medical office experience (front and/or back office)
• Strong organizational and communication skills
• Ability to multitask in a fast-paced environment
• Willingness to travel between office locations (approximately 50%)
• Reliable transportation

Pain management experience is preferred but not required.

Schedule

• Full-time, Monday through Friday (8:00AM-5:00 PM)
• Early Friday schedule (8:00 AM – 2:30 PM)

Compensation

• $17.00 – $20.00 per hour (based on experience)

Benefits

• 401(k) with matching
• Health, dental, and vision insurance
• Paid time off and paid sick leave
• Profit sharing
• Free parking

Work Location

In person. Training will take place in Abingdon and White Marsh. Coverage may be required in Elkton, Abingdon, White Marsh.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Profit sharing
• Retirement plan
• Vision insurance

Work Location: In person