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Certified / Registered Medical Assistant
Posting Details
Position Information
Position/Classification Title
Medical/Nursing Assistant
Working Title
Certified / Registered Medical Assistant
Competency Level
Advanced
Position Number
201342
Salary Grade Equivalent
55
FLSA
Non-Exempt
Appointment Type
Permanent - Full Time
FTE
1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range
$33,540 - $45,000
EEO-1 Category
Service Workers
SOC Code
31-9092 - Medical Assistants
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Primary Function of Organizational Unit
Student Health Services provides student-centered medical and wellness services which are affordable and accessible. Utilizes a multidisciplinary and collaborative approach to wellness and health care. Provides an environment of inclusion, respect, and appreciation of diversity. Promotes professional excellence, responsiveness, and ethical practice. Student Health Services is committed to the support of the educational, research, and service missions of the university. Student Health Services is responsible for providing primary health care to the student campus community in a professional, competent caring, and confidential manner.
SHS is committed to: providing reasonably comprehensive ambulatory medical services to all eligible students; promoting disease prevention through health education; providing non- classroom health education on issues that impact the student both physically and psychologically; provide ancillary support services (i.e. laboratory, pharmacy, and administrative); providing advisory, collaborative, and educational assistance to other university departments; and ensuring staff competency to support and fulfill this mission. The goals are to maintain quality of care, client satisfaction, affordability, accessibility, and suitability for operational effectiveness.
SHS is committed to: providing reasonably comprehensive ambulatory medical services to all eligible students; promoting disease prevention through health education; providing non- classroom health education on issues that impact the student both physically and psychologically; provide ancillary support services (i.e. laboratory, pharmacy, and administrative); providing advisory, collaborative, and educational assistance to other university departments; and ensuring staff competency to support and fulfill this mission. The goals are to maintain quality of care, client satisfaction, affordability, accessibility, and suitability for operational effectiveness.
Primary Purpose of Position
The primary purpose of this position is to assist the nurses and medical providers in the medical clinic, women’s health clinic and vaccination clinic. This person will be responsible for preparing patients for medical procedures and preparing equipment for daily operation. This position assists the physician and other healthcare providers with standards assignments and interpreting doctor’s orders and diagnoses to patients. They screen patients, document vital signs and chief complaints, obtain lab specimens per protocol, and manage patient/office appointments.
The Certified Medical Assistant collaborates with the providers by performing vital signs, patient questionnaire intake, data entry and medical records management. They must perform laboratory procedures under the direct supervision of the Medical Laboratory Director. Duties include venous draws, Urinalysis, Occult blood testing, Raid Strep A testing and urine pregnancy test. Also responsible for inventory control (i.e.: ordering and restocking lab supplies); must also provide clerical support to the Medical Clinic.
Assists with and provides patient care services and customer services, as necessary. Maintains all patient care related documentation in hard copy and/or electronic medical records. Must demonstrate skill in clinical duties such as vitals, health history and other clinical duties as directed by clinicians. Duties include retrieving student medical records, making referrals for students, sending out letters for the medical providers; and calling students directly, setting up appointment times for medical providers and outside referrals. Possesses time management skills and the ability to multitask, good communication skills to assist patients and providers, as necessary.
The Certified Medical Assistant collaborates with the providers by performing vital signs, patient questionnaire intake, data entry and medical records management. They must perform laboratory procedures under the direct supervision of the Medical Laboratory Director. Duties include venous draws, Urinalysis, Occult blood testing, Raid Strep A testing and urine pregnancy test. Also responsible for inventory control (i.e.: ordering and restocking lab supplies); must also provide clerical support to the Medical Clinic.
Assists with and provides patient care services and customer services, as necessary. Maintains all patient care related documentation in hard copy and/or electronic medical records. Must demonstrate skill in clinical duties such as vitals, health history and other clinical duties as directed by clinicians. Duties include retrieving student medical records, making referrals for students, sending out letters for the medical providers; and calling students directly, setting up appointment times for medical providers and outside referrals. Possesses time management skills and the ability to multitask, good communication skills to assist patients and providers, as necessary.
Required Knowledge, Skills, and Abilities
Knowledge
Provides routine clinical and administrative support to providers and other health care team members in a clinic setting. Demonstrate possession of the competencies, effective communication and interpersonal skills
Provides routine clinical and administrative support to providers and other health care team members in a clinic setting. Demonstrate possession of the competencies, effective communication and interpersonal skills
Skills and Abilities
Soft and hard skills are especially critical for nurses who rely on communication, teamwork and other interpersonal interaction skills. NCCU Staff need to demonstrate the following skills, including:
- Communication
- Interpersonal
- Teamwork
- Empathy
- Critical thinking and problem solving
- Attention to detail
- Time management
- Adaptability
- Ethics and professionalism
- Basic care techniques and knowledge
- Patient transport
- Patient and family education
- Patient safety
- Technology
Minimum Education/Experience
Demonstrated possession of the competencies necessary to perform the work.
Necessary Special Qualification Requirements – Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants (AAMA).
Necessary Special Qualification Requirements – Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants (AAMA).
Licenses or Certification required by Statute or Regulation
Licensure
Current American Heart Association (AHA) BLS certification required. Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).
Current American Heart Association (AHA) BLS certification required. Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours
Typically Monday-Friday 8am-5pm may vary for extended clinic hours
Position required to work during periods of adverse weather or other emergencies
Yes
Campus Security Authority Designated Position
Yes
Key Responsibilities and Related Competencies
Required Competency
Knowledge - Technical
Duties
- Knowledge of basic medical assistant techniques and procedures in the routine care and treatment of patients.
- Knowledge of medical procedures and terminology.
- Individuals will room patients to include taking vitals, ensuring individual has completed all electronic documents.
- Applies basic knowledge of laboratory equipment, instrumentation, and terminology needed to complete work.
- Applies basic knowledge of specimen processing, and test procedures
- Assist with inventory control, ordering and restocking of clinical items.
- Administers medications under the direction of a provider.
- Medical Terminology and clinical testing experience.
Required Competency
Client/Patron Service
Duties
- Patient triage-obtain vital signs and chief compliant
- Enter patient medical data in computer information system
- Assist with physical examination(s)
- Assist provider with patient call backs
- Sterilizing medical instruments or equipment
- Noting patients’ medical histories
- Organize and rotate medical supplies stock
- Obtain medical records and correspondents from referral source
- Administering medications or injections under supervision
- This position will provide professional and caring approach to service delivery.
- Maintains immunization or medication registry, performs medication, or other required audits.
- Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
Required Competency
Laboratory/Subject Care
Duties
- Receives and prepares specimens for testing including verifying identification, assigning accession numbers, and arranging specimens.
- Collecting and preparing blood samples for testing
- Collects routine specimens from patients following standard patient care and collection procedures.
- Follow established protocols for data collection.
- Assist in performing components of routine and standardized tests following prescribed procedures.
- The ability to perform the following: a)Venipuncture, b)EKG’s, c)Complete Blood Count (CBC), d) Urinalysis , e)Prepare slides
- Send negative Pap Smear report via email / mail
Required Competency
Communication and Interpersonal Skills
Duties
- This position will work as part of a multidisciplinary team of healthcare staff.
- This position will assist the providers with customer service for procedures being performed.
- This position is expected to document appropriate information and ensure discharge instructions are presented to the patients.
- Develop and maintain professional relationships with patients and staff.
- Listening, understanding and responding to identified needs of the patient and staff.
- Follow oral and written instructions.
- Convey information clearly and concisely either verbally or in writing.
- Assists in emergency situations as directed by a provider or nurse.
Required Competency
Planning and Organizing Work
Duties
- Organizes work assignments; provides routine office support.
- Organize, count, and rotate medical supplies.
- Will provide clerical supporting relating to medical records to include retrieving and uploading required information to EHR database.
- Call students directly to set up appointments and follow up appointments.
- Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.
Required Competency
Other Duties as Assigned
Duties
Other duties assigned by the Medical Director and Executive Director
Posting Detail Information
Posting Number
SPA01454P
Open Date
03/03/2026
Close Date
03/15/2026
Special Instructions to Applicants
This job posting is established as a pooled recruitment for the Certified/Registered Medical Assistant classification to fill three (3) vacant positions. The associated position numbers are 201342, 203048, and 203047.
Applicant Documents
Required DocumentsOptional Documents
- Resume/CV
- Unofficial Transcripts (official required from selected candidate)
- Licenses and/or Certification required by Statute or Regulation
- DD-214 (Veterans Only)
- Letter of Recommendation 1
- Letter of Recommendation 2
- NGB23A or NGB22/DD256 (National Guard Only)
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