CFSA - Business Process Consultant Journeyman

About the Role:

The CFSA - Business Process Consultant Journeyman plays a critical role in analyzing, designing, and optimizing business processes to enhance organizational efficiency and effectiveness. This position involves collaborating with various stakeholders to identify process improvement opportunities and implement solutions that align with strategic goals. The consultant will lead efforts to document current workflows, recommend best practices, and support change management initiatives to ensure smooth adoption of new processes. By leveraging data-driven insights and industry standards, the role aims to drive continuous improvement and operational excellence across departments. Ultimately, the Business Process Consultant Journeyman contributes to building scalable and sustainable processes that support the organization's long-term success.
6 years of experience as a business analyst & process consultant who will support the development of a new technology platform with related business process re-engineering effort. The following tools: Visio, Figma, PowerPoint & other. 4days onsite

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Management, Information Systems, or a related field.
• At least 3 years of experience in business process analysis, consulting, or a similar role.
• Proficiency in process mapping and modeling tools such as Visio, Lucidchart, or equivalent.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.

Preferred Qualifications:

• Certification in Business Process Management (e.g., CBPA, Six Sigma, Lean).
• Experience working within or supporting government agencies or public sector organizations.
• Familiarity with change management methodologies and tools.
• Knowledge of relevant regulatory and compliance requirements impacting business processes.
• Advanced skills in data analysis software such as Excel, Tableau, or Power BI.

Responsibilities:

• Conduct comprehensive assessments of existing business processes to identify inefficiencies and areas for improvement.
• Collaborate with cross-functional teams to gather requirements and develop process redesign strategies.
• Develop detailed process documentation, including flowcharts, procedures, and guidelines to standardize operations.
• Facilitate workshops and training sessions to communicate process changes and support stakeholder engagement.
• Monitor the implementation of process improvements and measure their impact on performance metrics.
• Provide ongoing support and recommendations to ensure continuous process optimization and compliance with organizational standards.

Skills:

In this role, the required skills are applied daily to analyze and map current business processes, enabling the identification of inefficiencies and opportunities for improvement. Communication skills are essential for engaging with stakeholders across various departments to gather insights and facilitate consensus on process changes. Analytical skills support the interpretation of performance data to measure the effectiveness of implemented solutions and guide further enhancements. Preferred skills such as certification in process management and experience with change management methodologies enhance the consultant’s ability to lead complex transformation initiatives and ensure successful adoption. Additionally, proficiency with data visualization tools allows the consultant to present findings and recommendations clearly, supporting informed decision-making throughout the organization.