Channel Sales Support

• Assist Account Managers in managing client accounts and maintaining high levels of customer satisfaction.
• Respond to client inquiries and troubleshoot problems via email, phone, or live chat.
• Process orders, track deliveries, and update clients on order status.
• Maintain accurate records of client interactions and transactions in CRM systems.
• Prepare reports, presentations, or summaries for internal and client-facing use.
• Coordinate with internal departments (e.g., Sales, Operations, Finance) to ensure service delivery.
• Monitor client account activities to identify and resolve potential issues proactively.
• Support contract renewals, billing inquiries, and general account maintenance.
• Ensure service-level agreements (SLAs) and client expectations are met or exceeded.

- Excellent in Excel

Job Type: Full-time

Pay: From AED4,000.00 per month