Charity Shop - Assistant Shop Manager

Location: Hythe, Hampshire. UK

Salary: £9,664.20 per annum (FTE £24,160.50pa)

Hours: 15 hours per week (Worked flexibly across a 7-day week)

Closing date: 23rd November 2025

Join Our Team and Make a Difference!

Are you looking for a role where your efforts help support a vital cause in your local community? We’re seeking a passionate and dedicated Assistant Manager for our charity retail shop, where every purchase directly supports the invaluable work of Oakhaven hospice.

Join the amazing, thriving and successful Hospice retail sector, where your hard work is part of the overall success of helping people in the local community. The most rewarding retail job you may ever have!

About the Role

Our mission is to welcome everyone to join us and create inclusive teams, celebrating difference and encourage everyone to be themselves at work.

As an Assistant Manager, you’ll work closely with the Shop Manager to ensure the smooth running of the store. You’ll be a key part of a team that’s focused on delivering exceptional service to customers, supporting volunteers, and maximising profits to fund vital hospice care.

What We’re Looking For

We’re searching for someone who brings:

· Previous retail experience – Knowledge of merchandising, stock management, and retail operations.

· Experience working with volunteers – Supporting and inspiring individuals from diverse backgrounds.

· A flexible approach to work commitments – Willingness to adapt and support store manager colleagues as part of a successful team.

· Motivation and enthusiasm – A drive to help us shape our charity’s future and meet our goals.

· An eye for detail and high standards – Maintaining an organised, tidy, and visually appealing shop.

· Excellent timekeeping – Ensuring smooth daily operations and adherence to deadlines.

· Great people skills – Building positive relationships with customers, donors, colleagues, and volunteers.

· A genuine interest in what we sell and what we do – Sharing our passion for our cause and the items we stock.

What We Offer

· In return for your commitment and hard work, we offer:

· The opportunity to make a meaningful impact in your community.

· A supportive, friendly, and inclusive working environment.

· Training and development opportunities to help you grow in your role.

· A chance to work as part of a dedicated and successful team.

Benefits

· Holiday: 28 days plus bank holidays (Pro rata for part time employees)

· Long service leave at 5 and 10 years

· Auto – enrolment company pension scheme

· Life Assurance

· Cycle to work Scheme

· Cash Health Plan

· Employee Assistance Programme - Help@Hands App from “Unum”

· Excellent Education & Development Opportunities

· Wellbeing Support

· A truly supportive and caring environment

Job Types: Part-time, Permanent

Pay: Up to £12.39 per hour

Expected hours: 15 per week

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme

Ability to commute/relocate:

• Hythe West and Langdown SO45 4NS: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Supervising: 1 year (preferred)
• Retail: 2 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person