Chat Support Agent

Responsibilities:

• Respond to customer inquiries via live chat promptly.
• Provide accurate product/service information.
• Resolve issues or escalate them when necessary.
• Maintain detailed records of customer interactions.
• Meet response time and satisfaction targets.

Qualifications:

• FSC or equivalent education.
• Experience in customer support, must have live chat experience.
• Decent English communication and multitasking skills.
• Proficient in chat software and CRM systems.
• Flexible to work shifts, including weekends.

*
Salary: PKR 42,000/- PKR 45,000 -

Incentive: PKR 10,000/-(variable)

G1 Market Johar

Town Lahore

muhammad.aatiq@stepsahead.com.pk

0300-0630253

Job Type: Full-time

Pay: Rs45,000.00 - Rs55,000.00 per month

Work Location: In person