Check Point Support Engineer

Description:

Sayers is seeking an experienced Check Point Support Engineer to join our security services team. As a 20+ year Check Point partner, Sayers has built a strong reputation for delivering high-value support services to clients who depend on us for rapid problem resolution and expert guidance.

Our support model is differentiated: when our clients call Sayers, they are connected with a Level 3 engineer from the start. Because of this, we hire only experienced engineers who can operate independently in production environments, think critically under pressure, and drive issues to root cause with confidence and professionalism.

The ideal candidate has 3+ years of hands-on Check Point experience supporting enterprise production environments and brings a strong foundation in networking fundamentals. In addition to technical depth, this role requires excellent communication skills, customer-facing professionalism, and the ability to calmly troubleshoot complex issues while maintaining a high standard of client service.

Requirements:

Required Skills

• 3+ years of hands-on Check Point engineering experience in live, production enterprise environments
• Check Point certifications such as CCSA, CCSE, and/or equivalent experience
• Experience supporting and troubleshooting Check Point firewalls and security platforms
• Strong understanding of policy management, NAT, VPNs, routing, clustering, logging, and threat prevention
• Ability to methodically troubleshoot issues and identify root cause
• Strong foundation in network fundamentals including TCP/IP, subnetting, routing, switching, and DNS
• Excellent interpersonal and customer-facing communication skills
• Strong critical thinking and problem-solving abilities
• Ability to clearly explain technical issues to both technical and non-technical audiences
• Ownership mindset for driving issues from intake through resolution
• Strong documentation and knowledge-sharing skills

Bonus Skills (Not Required but Beneficial)

• Cisco networking experience or CCNA certification
• Experience with Maestro, VSX, Harmony, Quantum, or CloudGuard
• Exposure to additional firewall and security platforms
• Public cloud security experience (Azure, AWS, or GCP)
• Scripting or automation experience (PowerShell, Python, Bash)
• Managed services or consulting background
• Ability to mentor junior engineers and contribute to internal best practices