Is present/cooking on the line during the outlet s operating hours
Interact with special dietary guests, recommend menus based on their requirements, and take responsibility for their satisfaction.
Lead the production flow of the Banquet kitchen and provide support outside the area of responsibility when requested by the direct report.
Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends, and make recommendations for appropriate adjustments to kitchen operations accordingly.
Create menus, design corresponding recipes, and oversee the preparation of those recipes.
Ensure menus are updated and seasonal changes are made in conjunction with the menu cycles
Ensure all recipe manuals are updated and standard kitchen policies are adhered to
Maintain and exceed set food safety and hygiene standards
Demonstrate awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure all direct reports do the same
Ensure the outlet food cost is always within the budget
Develop ways to further improve/reduce food costs through strategic purchasing, without negatively impacting pre-determined quality standards
Maintain all kitchen operational costs to ensure financial objectives are met
Drive revenues together with the banquet Manager and FOH staff
Meet with F&B Managers regularly to discuss day-to-day operational issues and challenges
Attend all required kitchen meetings
Ensure all stations are correctly manned according to the business level
Review of forecasted vs. actual labor costs each month based on budgeted/forecasted costs
Conduct annual performance appraisal for the Kitchen Team
Maximize employee productivity and achieve optimum staffing levels to minimize additional payroll costs
To ensure a positive & professional working environment throughout the kitchen
Maintaining and owning a positive mood throughout the Team.
To ensure and enforce the set service standard procedures by directing, supervising, and motivating staff to perform to the highest level
Train and educate colleagues on new menu items and changes in procedures for current menu items; monitor and hold staff accountable for implementing the changes
Constructively manage poor performance, conflicts, and difficult situations to achieve positive results
Work with Marketing & PR team to support and maximize revenues and social media exposure
Create, propose, and drive outlet marketing planner with promotions, pop-ups, and special celebrations
Monitor competitors performance by regularly surveying the market and keeping up to date with competitor events, promotions, and strategies
Log security incidents and accidents in accordance with company policy
Any other duties as assigned by Culinary Director himself or through Culinary leadership.