Responsibilities:
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Oversee the bakery shop operation, ensuring smooth and efficient production according to company policies.
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Adhere to various safety, service, hygiene, and environmental regulations.
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Act professionally and courteously with guests and crew.
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Lead, coach, and evaluate bakery shop team members.
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Manage bread production, quality, and presentation for daily menus.
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Control food costs and minimize waste through production forecasts.
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Supervise bread display in buffets.
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Uphold US Public Health regulations in food preparation and sanitation.
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Maintain the bakery shop and equipment properly.
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Ensure readiness for US Public Health inspections.
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Order and receive necessary supplies from the main stores.
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Ensure recipes and yields comply with company standards.
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Complete daily consumption reports.
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Enforce proper uniform and hygiene standards for bakery staff.
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Understand time and attendance procedures and work schedules.
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Assist guests and crew members with inquiries.
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Attend meetings, training, and other work-related activities.
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Manage daily production recaps.
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Coach and train Cook Baker.
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Perform additional duties as assigned.
Qualifications:
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Minimum 3-4 years experience as a Head Baker/CDP Baker in an upscale establishment (cruise ship experience preferred).
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Culinary school degree required.
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Strong leadership, communication, problem-solving, and interpersonal skills.
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Excellent customer service, teamwork, and conflict-resolution skills.
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Knowledge of personalized service principles and techniques.
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Strong planning, coaching, organizing, and staff management skills.
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Basic computer software skills.
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Understanding of basic accounting principles.
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Ability to write reports and maintain positive relationships with superiors.
Overall, this seems like a demanding and responsible position requiring strong leadership, organizational, and communication skills. If you have the necessary experience and qualifications and are comfortable working in a fast-paced, multicultural environment, then this opportunity might be a good fit for you.
Do you have any specific questions about the position or your suitability for it? We'd be happy to help in any way we can.