About the Role
The Chemical Quality Assurance (QA) Associate, Beauty supports product quality, safety, and compliance across our business and partnerships. This role will assist in testing coordination, documentation review, and supplier quality management to ensure all beauty and personal care products meet regulatory and brand standards. Reporting to the Manager, Quality Assurance, this position plays a key role in maintaining product integrity and supporting Claire’s business growth through consistent quality excellence.
Key Responsibilities:
- Product Testing & Compliance: Coordinate product testing, documentation review, and claim validation. Ensure compliance with internal standards and relevant cosmetics regulations (e.g., FDA MoCRA, Health Canada).
- Supplier Quality Management: Partner with sourcing and QA teams to evaluate suppliers and maintain quality standards. Oversee supplier documentation, audits, and continuous improvement actions.
- Documentation & Regulatory Support: Maintain technical files, labeling accuracy, and compliance documentation. Support regulatory submissions and prepare quality summaries for new launches.
- Quality Issue Investigation: Analyze customer feedback and product trends to identify and resolve quality issues. Lead root cause analysis and manage corrective and preventive actions (CAPA).
- Cross-Functional Collaboration: Work with internal teams and third-party labs to align on quality, testing, and sustainability goals. Support clean beauty and product safety initiatives across categories.
Education: Bachelor of Science or Engineering or a related field
- 2–3 years of experience in cosmetics or personal care QA/QC
- Experience in a multi-brand or retailer-led QA organization.
- Familiarity with QA testing workflows.
- Knowledge of packaging materials compatibility and sustainability testing.
- Certification or coursework in Cosmetic Product Safety Assessment or GMP (ISO 22716)
- Strong understanding of cosmetic formulation, labeling, and regulatory standards.
- Familiar with FDA MoCRA, Health Canada and Prop 65.
- Experience reviewing RSLs, MSDS, CPSR, COA, and microbiological testing reports.
- Excellent organizational skills and ability to manage multiple workstreams across partners.
- Strong written and verbal communication, comfortable interacting with partners.
- Proficient in Microsoft Excel, SharePoint, and compliance databases.2–3 years of experience in retail operations, wholesale/franchise coordination, planning, finance, merchandising support, or similar.
Compensation Range: $67,704.00 - $90,272.00
En tant qu'employeur Claires garantit l'égalité des chances. Engagés en faveur de la diversité, de l'équité et de l'inclusion et nous encourageons les candidatures des membres de tous les groupes sous-représentés, y compris les personnes handicapées. Nous répondrons aux besoins des candidats, sur demande, à toutes les étapes du processus de recrutement. Veuillez nous informer de vos eventuels besoins sur ces sujets.