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Chief Advancement and Communications Officer
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POSITION SUMMARY
Reporting to the Chief Executive Officer, the Chief Advancement and Communications Officer (CACO) tightly focuses on critical fundraising and external relationships as delineated and agreed with the CEO. Principal responsibilities include generating grant and philanthropic funding to advance the objectives of the health center in accordance with the strategic plan and departmental budgets and internal and external communications and marketing. Role requires strategic liaison with health center senior and program leadership, elected officials, partners, and community constituencies.
PRIMARY RESPONSIBILITIES
Advancement
With CEO and CFO, the CACO is responsible for establishing, achieving or exceeding an annual fundraising contribution target to advance the objectives and goals of CSHC in service to the community. Funds will be a combination of grants and philanthropy.
Grant based contributions to target:
- Will establish and implement a grants evaluation process to ensure any and all inbound grant opportunities are evaluated for strategic fit and available resources to execute.
- Will collaborate with Finance on grant restrictions and draw down requirements.
- Work with clinical departments to understand needs for program financial support and proactively seek funders.
- Prioritize unrestricted grants whenever possible.
Philanthropic contributions to target:
- CACO will pursue philanthropy from Individuals, Corporations and Foundations.
- CACO will work with CEO to leverage contacts and connection; CEO will support efforts to attract funding from potential sources.
- CACO will deliver to CEO a development plan of outreach, campaigns and activities, including but not limited to Major Gifts, Annual Fund, Giving Tuesdays, and bequests and special events (e.g., Men-of-Boston Cook for Women’s Health).
- CACO will also engage Board for high participation rate which is meaningful to many funders.
Communications
The CACO is responsible and accountable for the critically important function of Health Center communications to internal and external stakeholders. Oversees the marketing and communications group ensuring accuracy, timeliness, attractiveness, consistent messaging, branding, and appropriate level of content for targeted audiences from low literacy to US Senators. Contributes to the preparation of reports, briefings, presentation and responses on institutional and strategic issues as appropriate; works closely with the senior management team of the health center to facilitate communication. Stakeholders addressed include but are not limited to:
With Executive Team: provides integrated policy analysis and strategic consultation to the CEO and senior management on major issues affecting the Health Center.
- Syntheses data stream from various sources into a weekly “need to know” briefing for all E- team
- Recognizes and flags urgent issues between weekly briefings.
- Forward relevant targeted inbound information to specific recipients
With Health Center Staff:
- Leads improvements in internal communications via the CSHC newsletter and online channels, etc.
- Works with HR and departments to update staff with goals of boosting morale, and improving engagement and retention
With Community based Organizations and Elected Officials
Supports the CEO and senior management to position the health center with civic and business leadership, staff and elected representatives on issues that have direct, strategic impact on the core initiatives;
- Represents health center and CEO as requested
- Interacts with healthcare, government and community officials and stakeholders as requested by CEO in support of CEO identified initiatives.
- Represents the Health Center at professional associations, community projects and at public, social and business gatherings.
- Works to secure and build community relationships.
With Community
Develops with Clinical staff a calendar of health messaging highlighting awareness days/ weeks/ months and promoting ad hoc messaging of importance
- May mirror internal messaging
Regulatory / Compliance:
Works with department staff, CEO, E-Team and leaders on certain regulatory / compliance matters (e.g. HRSA, MA-DPH, BPHC) including HRSA OSV, SAC, BPR, strategic planning, community health needs assessments, and UDS.
QUALIFICATIONS
- Bachelor's degree, professional doctorate or master’s degree desirable, at least 7 years related experience including functioning at a senior staff level of an organization.
- Ability to perform complex tasks and to prioritize multiple projects.
- Ability to supervise and train employees to include organizing, prioritizing and scheduling work assignments.
- Knowledge of the goals, objectives, structure and operations of a major health center.
- Knowledge of institutional policies and procedures, regulations and bylaws, and the legal environment within which they operate.
- Strong analytical, evaluative, and objective critical thinking skills.
- Strong interpersonal skills and the ability to effectively work with a wide range of individuals and constituencies in a diverse community.
- Advanced verbal and written communication skills and the ability to present effectively to small and large group.
- Advanced knowledge and understanding of the strategic needs of the community in the areas of community health and economic development.
- Ability to foster a cooperative work environment
Physical Requirements
- Must be able to stand or sit for prolonged periods
- Must be able to lift 10-25 pounds and load onto shelves
- Visual acuity sufficient for frequent reading and computer use
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