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Chief Technology Officer
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Description
About Boston Health AI
Boston Health AI is redefining clinical care through next-generation, physician-validated artificial intelligence. Our flagship platform, Hami, functions as an AI physician’s assistant that enables empathic, multilingual patient interaction; captures structured clinical data; supports medical reasoning; automates documentation and coding; streamlines billing; and enhances patient education.
Hami is powered by a sophisticated multi-agent AI architecture and integrates real-time conversational intelligence, generative clinical reasoning, structured documentation pipelines, clinical decision support (CDS), billing and coding logic, and FHIR-based interoperability. The system is deployed across 7 hospitals, 16 specialties, and more than 15,000 patient interactions, with strong physician and patient satisfaction.
Boston Health AI has built a strong foundation that includes:
- A 40-person engineering organization (in collaboration with Systems Limited)
- A 50-member clinical and implementation group deeply involved in model design and evaluation
- A validated, rapidly evolving multi-agent clinical AI platform
- Traction across Pakistan and the GCC, with U.S. pilots beginning soon
We are entering a major phase of global expansion and are seeking a Chief Technology Officer (CTO) to help lead the next era of innovation and scale.
Role Overview
The Chief Technology Officer (CTO) is responsible for defining and executing Boston Health AI’s global technology and AI strategy. This leader will architect and scale advanced AI systems, grow and mentor distributed engineering teams, and ensure that our solutions are clinically safe, operationally robust, and globally deployable.
The CTO will report to the CEO and collaborate closely with the COO, clinical leaders, product teams, and the Founding Technical Adviser (Amer) to elevate Hami into a category-defining global platform.
Location: Boston preferred; remote or hybrid options available
Travel: Occasional travel to Pakistan and the Middle East
Reports to: CEO
Collaborates with: COO, Regional GMs (Pakistan and GCC), Clinical and Implementation Teams, Founding Technical Adviser, Product Leadership, Systems Limited Engineering
Travel: Occasional travel to Pakistan and the Middle East
Reports to: CEO
Collaborates with: COO, Regional GMs (Pakistan and GCC), Clinical and Implementation Teams, Founding Technical Adviser, Product Leadership, Systems Limited Engineering
Key Responsibilities
- Technology Vision, Architecture, and Roadmap
- Define and drive the long-term technology and AI vision
- Architect and evolve the multi-agent platform that powers Hami
- Build foundations for multilingual reasoning, structured intake, and real-time streaming
- Own architectural decisions related to scalability, resilience, latency, and clinical safety
- Maintain technical excellence as the platform expands internationally
- AI and Machine Learning Leadership
- Lead development across LLM fine-tuning, RLAIF or RLHF, agent orchestration, and tool-based reasoning
- Advance real-time multimodal inference across audio, text, and video
- Guide structured output generation such as SOAP notes, ICD or CPT coding, and FHIR objects
- Oversee evaluation frameworks for hallucination detection, bias mitigation, and risk management
- Integrate clinical guidelines, research evidence, and medical literature into model design
- Drive multilingual and culturally adaptive model development
- Global Engineering Leadership
- Lead and mentor engineering teams in the United States and Pakistan
- Build a high-performance engineering culture with strong velocity and code quality
- Provide hands-on architectural guidance when necessary
- Ensure delivery aligns with commercial timelines and regional pilot deployments
- Platform Development, Privacy, and Compliance
- Oversee development of core platform components including voice and video, multi-agent orchestration, CDS engines, and interoperability layers
- Ensure compliance with HIPAA, GDPR, SOC2, and enterprise security standards
- Build reliable, scalable systems that support global deployment
- Cross-Functional Leadership
- Partner with the COO to align engineering execution with commercial goals
- Work with clinical and product teams to ensure safety, accuracy, and workflow integration
- Collaborate with the CEO on product vision, research partnerships, and long-term innovation
- Integrate feedback from Pakistan, GCC, and U.S. pilots into the platform roadmap
- External and Strategic Engagement
- Lead technical due diligence and represent the technology organization to investors
- Build strategic partnerships with AI labs, cloud providers, and healthcare platforms
- Stay ahead of advancements in AI, clinical AI, and multi-agent systems
Qualifications
Minimum Qualifications
- 10 or more years of senior engineering or technology leadership (CTO, VP Engineering, Head of ML)
- Deep expertise in LLMs, generative AI, agent architectures, and real-time inference
- Strong background in ML infrastructure, MLOps, and cloud computing (Azure preferred)
- Experience deploying AI in regulated environments, ideally healthcare
- Ability to translate clinical research and scientific literature into model design
- Proven leadership of distributed and international engineering teams
- Strong architectural judgment with both strategic and hands-on capability
Preferred Qualifications
- Experience in top-tier AI or ML organizations
- Background in conversational or ambient intelligence systems
- Familiarity with EHR systems such as Epic or Cerner and with FHIR
- Published research or patents in AI, ML, or NLP
- Experience with technical diligence for fundraising
What you will Gain
1. High-impact leadership role
Help define and lead the technical direction of a mission-driven healthcare AI organization at a pivotal moment.
2. Opportunity to scale a leading multi-agent clinical AI platform
Hami is deployed, validated, multilingual, and rapidly evolving.
3. Meaningful equity ownership
Your leadership directly contributes to enterprise value as the platform expands across the United States, GCC, and South Asia.
4. Collaboration with a world-class multidisciplinary team
Work alongside more than 40 engineers, over 50 clinical experts, and teams across product, research, and implementation.
5. Direct impact on clinical care
Your work will improve clinician workflows and patient outcomes at scale.
6. A fast-moving, high-trust environment
A culture centered on innovation, clarity, cross-functional collaboration, and execution discipline.
About C10 Labs
C10 Labs is a Cambridge-based venture studio fund transforming the future of AI-First startups. We partner with inspiring entrepreneurs to push their businesses forward and scale their solutions. Through surrounding our teams with expert technology support, operational know-how, and our network of advisors, we help create a greater impact together.
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