Child and Youth Systems of Care-Care Coordinator

JOB TITLE: Child and Youth Systems of Care – Care Coordinator
SUPERVISOR: Child and Youth Systems of Care Manager
CREATED: 4/3/2026 VERSION: 1
REVISED DATE: __________ VERSION: ___

ORGANIZATIONAL BACKGROUND

Northeast Health Partners (NHP) is a mission-driven, non-profit organization dedicated to delivering high-quality, integrated healthcare services to communities across northeastern Colorado. As the Regional Accountable Entity (RAE) for region 2 under Health First Colorado (Medicaid), NHP oversees the coordination and delivery of physical and behavioral health services for Medicaid members. We ensure a full spectrum of high quality, whole-person care, promoting member education, preventive services, care coordination, and evidence-based treatments are core to our mission.

POSITION SUMMARY
This position is focused on the Colorado System of Care (CO-SOC) program, implemented as part of the Department’s Capitated Behavioral Health Benefit, designed to support children and youth through a comprehensive, community-based behavioral health system. The Child and Youth Systems of Care - Care Coordinator will play a critical role in supporting Medicaid members through care coordination efforts focused on improving the overall well-being of children and youth. NHP’s goal is to reduce unnecessary emergency department visits, out-of-home and out-of-state placements, reduce the length of time spent out of the home and avoid re-admissions to higher levels of care. This role will involve collaboration with entities children and youth are engaged with including Case Management Agencies (CMAs), Behavioral Health Providers, Primary Care Medical Providers (PCMPs), Community Safety Net Providers (CSNPs), Department of Human Services and residential treatment facilities.


Primary Responsibilities
Provide care-coordination activities for complex children and youth, including assessment completion, care plan development, interdisciplinary case planning, and ongoing monthly engagement with members and their identified treatment team
Lead and facilitate Creative Solutions Meetings for high-acuity or multi-system youth, ensuring coordinated action planning, clear documentation, and follow-through across RAE and provider partners
Serves as a liaison between members, families, and healthcare providers to facilitate seamless care transitions (e.g., hospital discharge, residential treatment step-down)
Maintain accurate and timely documentation in accordance with privacy and compliance standards
Build collaborative relationships with providers, community-based organizations, and social service agencies
Travel throughout NHP/Region 2 to support member engagement, provider meetings, and community collaboration.

Required Education and Experience
Must hold a master’s degree or license in Psychology, Social Work, Counseling, or a related field from an accredited institution.
Minimum 3 years of experience working with children and youth, ideally in healthcare, behavioral health, or social services[CL1] [AM2]
Intermediate computer skills (Microsoft Office, web-based applications)
Reside in Colorado, access to reliable high-speed internet, and access to a HIPAA compliant office space.
Access to reliable transportation
Valid Colorado driver’s license and required insurance

Knowledge of the Following:
Understanding of child development, pediatric behavioral health, substance use disorders, and available community resources across NHP’s region
Child and Youth System of Care, High Fidelity Wraparound, and Medicaid programs.
Workplace policies and professionalism
Familiarity with healthcare regulations, especially HIPAA and Medicaid guidelines
Familiarity with clinical documentation best practices
Strong interpersonal communication skills with the ability to engage members empathetically
Ability to manage multiple priorities in a fast-paced environment
Confidence navigating cross-system communication (e.g., hospitals, behavioral health providers, justice system, child welfare)
Ability to work independently and within a team structure
Strong organizational skills and attention to detail

WORKING CONDITIONS
Work is primarily performed in a remote setting, however, there will be situations where traveling to the home office in Greeley, Co is required along with travel within the counties of Northeast Health Partners. Some meetings will occur at locations outside of the usual work location, including the use of conference and electronic meeting platforms (e.g., Zoom, Teams).

• All Telecommuters will be required to adhere to Northeast Health Partners Telecommuter Policy.

FUNCTIONAL ATTRIBUTES
See the following table for specific physical demands, mental functions, environmental conditions, and hazards associated with this position.

Functional Attributes – Executive Assistant[CL3]
Frequency Key:
Seldom
1
Occasionally
2
Regularly
3
Often
4
0-15%
of the time
16-45%
of the time
46-75%
of the time
76-100%
of the time


I. Physical Demands

A. Lifting/Moving Level
1. SEDENTARY – Involves sitting most of the time, but may involve walking or standing for brief periods of time. Exertion to lift, carry, push, pull, or otherwise move objects, including the human body.
Amount of Force to Move Objects:
Rarely – Up to 10 lbs., and/or
Frequently – Negligible Amount, and/or
Constantly – Negligible Amount
Applicable: YES______ NO __X____
2. LIGHT - Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree.
Amount of Force to Move Objects:
Rarely – Up to 20 lbs., and/or
Frequently – Up to 10 lbs., and/or
Constantly – Negligible Amount

Applicable: YES______ NO __X____
3. MEDIUM
Amount of Force to Move Objects:
Rarely – Up to 50 lbs., and/or
Frequently – Up to 20 lbs., and/or
Constantly – Up to 10 lbs.


Applicable: YES__X____ NO ______
4. HEAVY
Amount of Force to Move Objects:
Rarely – Up to 100 lbs., and/or
Frequently – Up to 50 lbs., and/or
Constantly – Up to 20 lbs.
Applicable: YES______ NO __X____
5. VERY HEAVY
Amount of Force to Move Objects:
Rarely – In excess of 100 lbs., and/or
Frequently – In excess of 50 lbs., and/or
Constantly – In excess of 20 lbs.
Applicable: YES______ NO __X____


For the following sections, choose all that apply by identifying rate of occurrence for each with associated number using Frequency Key (above).
B. Fine/Gross Motor Skill Level
1. WALKING AND/OR CLIMBING – Involving traveling on foot; ascending or descending using feet and legs and/or hands and arms. Body agility is emphasized.
Frequency: ___2_____
2. BALANCING - Maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces; or maintaining body equilibrium when performing feats of agility.
Frequency: ___1_____
3. STOOPING - Bending body downward and forward. Important if it occurs to a considerable degree and requires full use of lower extremities and back muscles.
Frequency: ___1_____
4. KNEELING - Bending legs at knees to come to rest on knee(s).
Frequency: ___2_____
5. CROUCHING - Bending body downward and forward by bending legs and spine.
Frequency: ____2____
6. CRAWLING - Moving about on hands and knees or hands and feet.
Frequency: ___1_____
7. REACHING - Extending hand(s) and arm(s) in any direction.

Frequency: __2______
8. HANDLING - Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved only to the extent that they are an extension of the hand.
Frequency: ___3_____
9. FINGERING - Picking, pinching, keyboarding, or otherwise working primarily with fingers rather than with the whole hand or arm, as in handling.
Frequency: __4______
10. STANDING – Body in an upright, stationary position rather than sitting or moving.
Frequency: ___1_____


Functional Attributes – Executive Assistant
C. Sensory Skill Level
1. TALKING - Expressing or exchanging ideas by means of the spoken word. Talking is important for activities in which workers must impart oral information to clients or the public and activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Frequency: ____4____
2. HEARING - Perceiving the nature of sounds. Used for those activities that require ability to receive detailed information through oral communication and to make fine discriminations in sounds, such as when making fine adjustments on running engines.
Frequency: ___4____
3. TASTING/SMELLING - Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors or recognizing particular flavors and/or odors using the tongue and/or nose.

Frequency: __1______
4. FEELING - Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
Frequency: ___1_____
5. NEAR ACUITY - Clarity of vision at 20 inches or less. Use when special and minute accuracy is demanded.
Frequency: _4_______
6. FAR ACUITY - Clarity of vision at 20 feet or more. Use when visual efficiency in terms of far acuity is required in day and night/dark conditions.
Frequency: __3______
7. DEPTH PERCEPTION - Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.
Frequency: ___3_____
8. FIELD OF VISION - Observing an area that can be seen up and down or right or left while eyes are fixed on a given point. Use this factor when job performance requires seeing a large area while keeping eyes fixed.
Frequency: ___4_____
9. COLOR VISION - Ability to identify and distinguish colors.


Frequency: ___3_____

II. Mental Functions
1. COMPARING - Judging the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
Frequency: ____4____
2. COPYING - Transcribing, entering, or posting data.


Frequency: ___4_____
3. COMPUTING - Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them.

Frequency: ____4____
4. COMPILING - Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the evaluation are frequently involved.
Frequency: ____4____
5. ANALYZING - Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
Frequency: _____4___

6. COORDINATING - Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data. May include prioritizing multiple responsibilities and/or accomplishing them simultaneously.
Frequency: ___4_____
7. SYNTHESIZING - To combine or integrate data to discover facts and/or develop knowledge or creative concepts and/or interpretations.
Frequency: __4______
8. NEGOTIATING - Exchanging ideas, information, and opinions with others to formulate policies and programs and/or jointly arrive at decisions, conclusions, solutions, or solve disputes.
Frequency: ____4____
9. COMMUNICATING - Talking with, listening to, and/or signaling people to convey or exchange information; includes giving/receiving assignments and/or directions.
Frequency: ____4____
10. INSTRUCTING - Teaching subject matter to others or training others through explanation, demonstration, and supervised practice; or making recommendations on the basis of technical disciplines.
Frequency: __4______
11. INTERPERSONAL SKILLS/ BEHAVIORS - Dealing with individuals with a range of moods and behaviors in a tactful, congenial, personal manner so as not to alienate or antagonize them.
Frequency: ___4____


Functional Attributes – Executive Assistant
III. Environmental Conditions & Physical Surroundings
1. Standard office environment - Involves sitting at a desk or other workstation.
Frequency: ____4____
2. EXTREME COLD - Exposure to non-weather-related cold temperatures.
Frequency: _1_______
3. EXTREME HEAT - Exposure to non-weather-related hot temperatures.
Frequency: ___1_____
4. WEATHER - Exposure to hot, cold, wet, humid, or windy conditions caused by the weather.
Frequency: __1______
5. WET AND/OR HUMID - Contact with water or other liquids; or exposure to non-weather-related humid conditions.
Frequency: ____1____
6. NOISE - Exposure to constant or intermittent sounds or a pitch or level sufficient to cause marked distraction or possible hearing loss.
Frequency: ___1_____
7. VIBRATION - Exposure to a shaking object or surface. This factor is rated important when vibration causes a strain on the body or extremities.
Frequency: __1______
8. ATMOSPHERIC CONDITIONS - Exposure to conditions, such as fumes, noxious odors, dusts, mists, gases, and poor ventilation, that affects the respiratory system, eyes, or the skin.
Frequency: ___1_____
9. CONFINED/RESTRICTED WORKING ENVIRONMENT - Work is performed in a closed or locked facility, providing safety and security for clients, inmates, or fellow workers.
Frequency: ___1_____


IV. Hazards
1. Proximity to moving, mechanical parts.
Frequency: ___1_____
2. Working in high, exposed places.
Frequency: __1______
3. Exposure to electrical shock.
Frequency: ___1_____
4. Exposure to radiant energy.
Frequency: _1_______
5. Working with explosives or firearms.
Frequency: __1______
6. Exposure to toxic or caustic chemicals.
Frequency: _1_______
7. Driving/operating a vehicle, machinery, and/or equipment.
Frequency: __1______
8. Control of others, i.e., seizing, holding, controlling, and/or otherwise subduing violent, assaultive, or physically threatening persons to defend oneself or prevent injury.
Frequency: __1______