Child Welfare Services Case Manager Supervisor (CRRU) 00019037

Description

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service . The Georgia Department of Human Services (DHS), Division of Family & Children Services (DFCS) is seeking candidates for the position of Child Welfare Services Case Manager Supervisor for the Caregiver Recruitment & Retention (CRRU) Unit .

This position will support DFCS Region 14 and may be housed in any county in Region 14 depending on space availability and the selected candidate's place of residence. Please refer to the regional map here: https://dfcs.georgia.gov/regional-map.

JOIN OUR TEAM!!!

Job Description

This position has a designated special entry salary that is non-negotiable.

Pay Grade: L

Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises a social services unit that provides investigative and comprehensive case management for child abuse or neglect. Directs professional staff in delivery of services, sets unit goals, and regulates workloads in accordance with agency goals. Ensures that immediate and follow-up actions for at risk clients occur in a timely manner.

Job Responsibilities

• Directs professional staff in the delivery of services.
• Establishes unit goals and expectations reflective of the Recruitment and Retention Plan.
• Ensures Caregiver Support Technicians are connected with assigned caregivers within 48 hours of approval and within 24 hours of their first placement.
• Ensures Caregivers Support Technicians conduct monthly visits with assigned caregivers, and that all contact narratives accurately reflect service and interventions provided.
• Compiles and maintains a manual of resources available for caregivers – ensures such manuals are updated annually to reflect programs within the respective communities.
• Participates in community support groups/networks to create, strengthen, and leverage partnerships.
• Compiles monthly, quarterly, and annual reports of activities conducted by their assigned unit.
• Regulates the workloads in accordance with agency goals.
• Review cases and documentation for adherence to quality service provision for families.
• Responsible for establishing and maintaining a case tracking system.
• Performs other professional responsibilities as assigned by supervisor.
  
  

Core Competencies:

• Work effectively at multiple levels of the organization and with multiple project teams.
• Leverage partnerships within the community.
• Excellent oral, written, presentation and interpersonal communication skills.
• Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
  
  

Minimum Qualifications

• Bachelor's degree AND three (3) years of job-related case management experience.
  
  

OR

• One (1) year of experience at lower level Child Welfare Svcs Case Mgr 3 (SSP072) or position equivalent.
• Related areas of degree include Social Work or Behavioral Science degrees including but are not limited to the following: social science, psychology, sociology, child development, family studies, criminal justice, education, public health, public administration, nursing.
• Case Management experience would include one or any combination of the following work responsibilities: assessments; home evaluations; staffing; work with individuals, families, groups organizations and/or communication of the goal of behavioral changes; work with child safety or child welfare; law enforcement experience in areas related to DFCS (e.g. family/domestic violence, investigations or interventions involving children, substance abuse or crimes against persons.
  
  

Preferred Skills/Qualifications

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

• At least two (2) years of experience in Caregiver Recruitment and Retention (Resource Development).
• DFCS social services system knowledge (SHINES).
• Highly organized and self-motivated.
• Knowledge of community and state resources available to children and families.
• Ability to provide transportation and evidence of a valid driver’s license for required travel throughout the state.
  
  

Special Requirements

Must have reliable transportation, proof of auto insurance, a valid state-issued driver’s license, an acceptable driving history record and the ability to travel statewide.

Additional Information

For more detailed information about the Georgia Department Human Services

https://dhs.georgia.gov/

Employment Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer

If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov.

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.

Insurance

Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits : 1-800-610-1863 State Health Benefit Plan

Flexible Benefits : 1-877-342-7339 GA Breeze Portal

Retirement

State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609 ERS Website

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves : 1-877-342-7339 ERS / Peach State Reserves

Credit Union

Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union

01

Are you aware this position is in DFCS Region 14 and may be housed in any county within this region depending on space availability and the selected candidate's place of residence?

• Yes
• No
  
  

02

What is your highest level of education completed?

• Doctorate Degree
• Master's Degree
• Bachelor's Degree
• None of the Above
  
  

03

How many years' experience you have as a Social Services Specialist 3 or social services lead worker equivalent? (This experience must be shown in your application experience)

• None
• 1+ Year
• 2+ Years
• 3+ Years
• More than 4 Years
  
  

04

How many years experience do you have as a Case Manager? (e.g., family/domestic violence investigations or interventions involving children or substance abuse)

• None
• 1+ Year
• 2+ Years
• 3+ Years
• More than 4 Years
  
  

05

Do you have ALL of the following: Possession of a valid driver's license, access to a reliable automobile, and proof of automobile insurance for required work-related travel?

• Yes
• No
  
  

06

Are you aware that this position may require you to work an evening, weekend, overnight, or holiday work schedule?

• Yes
• No
  
  

07

How proficient are you in Microsoft Office Suite?

• None
• Beginner
• Intermediate
• Advanced
• Expert
• Required Question