Children and Families Supervised Visitation Program Case Coordinator

Child Protection Center, Inc.

TITLE: Case Coordinator

PROGRAM: Children and Families Supervised Visitation Program

SUPERVISOR: Supervised Visitation Program Director

STATUS: Full Time, Exempt; Safety Sensitive Position; Evening and Weekend hours required

SUMMARY: Coordination of Client Services and Volunteers

Duties and Responsibilities include the following:

Perform all activities to support the mission, vision and values of the Child Protection Center, Inc.

Collaborate with the CPC Leadership team to meet the goals outlined in the Strategic Plan and to promote a professional and positive work atmosphere at the Child Protection Center.

Generate and effectively communicate the policies and procedures with all clients, volunteers and the general public.

Collaborate with program director to recruit, train and provide training and supervision for CFSVP Volunteers.

Assist with the intake of new clients and maintain up to date case files.

Summarize visitation reports and disperse to interested parties.

Correspond and document all conversations and events in the client’s case file.

Assist the program director in establishing positive working relationships with staff, volunteers and the general public.

Maintain confidentiality in regard to clients, volunteers and agency information.

Collaborate with other staff to ensure effective visitation procedures.

Adhere to all safety procedures.

Perform general housekeeping to maintain a clean and safe environment.

Perform other related duties as assigned.

MINIMUM REQUIREMENTS/SKILLS:

Oral Communication Skills Diplomacy Time Management Filing

Written Communication Skills Professionalism Computer Literacy Keyboard Skills

Telephone Etiquette Proofreading Skills Math Aptitude Organization

Physical Demands (Lift/Move 50 pounds) Ability to travel

Level II Background Screening Professional Conduct and Appearance

EDUCATION AND TRAINING: Bachelor’s Degree in Human Services or Related Field.

Domestic Violence, sexual assault, child abuse, dating violence and stalking

Mandatory Child Abuse Reporting

EXPERIENCE: Experience working with at-risk families.

Pay: $53,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person