Chinese-Speaking Forex Customer Support Team Lead

A leading Forex CFD provider in Dubai seeks a Customer Support Team Leader who is a Chinese speaker. The candidate will oversee the customer support operations, ensuring excellent service delivery and effective issue resolution. Responsibilities include team leadership, client onboarding coordination, and enhancing service processes. Applicants should have a relevant degree, 3-5 years of experience in customer support, and strong knowledge of CFD trading platforms. This role requires proficiency in English and Chinese, emphasizing analytical skills and the ability to manage multiple priorities.