Chiropractic Assistant in Live Oak

About the Role:

The Chiropractic Assistant plays a vital role in supporting the daily operations of a chiropractic clinic by ensuring smooth administrative and clinical workflows. This position is responsible for managing patient interactions, maintaining accurate medical records, and facilitating billing processes to optimize revenue cycle management. The assistant acts as a liaison between patients and healthcare providers, enhancing patient experience through effective communication and organizational skills. By handling general office duties and electronic medical records, the Chiropractic Assistant contributes to the overall efficiency and compliance of the practice. Ultimately, this role supports the chiropractor in delivering high-quality patient care while maintaining a well-organized and professional clinical environment.

Minimum Qualifications:

• High school diploma or equivalent.
• Experience with medical billing and coding in a healthcare setting.
• Proficiency in using electronic medical records (EMR) systems.
• Strong organizational and communication skills.
• Basic knowledge of chiropractic terminology and procedures.

Preferred Qualifications:

• Certification as a Chiropractic Assistant or Medical Billing Specialist.
• Experience working in a chiropractic or physical therapy office.
• Familiarity with insurance claim processes and payer requirements.
• Advanced computer skills including MS Office and practice management software.
• Customer service experience in a healthcare environment.

Responsibilities:

• Greet and check in patients, verifying insurance information and updating patient records as needed.
• Manage electronic medical records (EMR) by accurately entering patient data, treatment notes, and appointment details.
• Perform medical billing tasks including coding, claim submission, and follow-up on unpaid claims to ensure timely reimbursement.
• Handle general office duties such as answering phones, scheduling appointments, and maintaining a clean and organized reception area.
• Coordinate communication between patients, chiropractors, and insurance companies to resolve billing or treatment-related inquiries.

Skills:

The required skills such as medical billing and electronic medical records are essential for accurately processing patient information and ensuring proper reimbursement from insurance providers. General office duties and billing skills are utilized daily to maintain an organized and efficient front desk operation, which supports patient flow and clinic productivity. Effective communication skills enable the assistant to interact professionally with patients, staff, and insurance representatives, resolving issues promptly. Familiarity with chiropractic terminology helps in understanding treatment plans and documenting patient care accurately. Preferred skills like certification and advanced software proficiency enhance the assistant’s ability to manage complex billing scenarios and improve overall clinic operations.