Chiropractic Therapy Assistant/Receptionist

Chiropractic Therapist/Receptionist – Full Time (preferred)

Cerritos & Orange, CA (must be able to commute between both locations)

MWF (Cerritos) T&TH (Orange)
$18–$25 per hour (based on experience)

About the Position

We are a busy chiropractic clinic seeking a friendly, reliable Front Office Assistant to join our team. This role is ideal for someone who is comfortable interacting with patients all day, enjoys helping others, and can stay organized and efficient in a fast-paced medical office environment.

The Front Office Assistant is often the first point of contact for our patients, so a positive attitude, professionalism, and strong communication skills are essential. This position also assists with basic patient flow and room preparation to support our clinical team.

The ideal candidate has experience in massage therapy, soft tissue/manual therapy, rehabilitation exercises, stretching, using modalities and is comfortable assisting with both patient care and administrative support in a clinical setting.

Key Responsibilities

• Greet patients warmly and create a welcoming office environment
• Schedule, confirm, and manage patient appointments
• Answer phones and communicate clearly with patients, attorneys, insurance carriers, and referral offices
• Assist with new patient intake, chart preparation, and documentation
• Verify insurance benefits and document copays and visit limits
• Process payments (cash and credit card) accurately
• Support billing, records preparation, and scanning of medical documents
• Maintain organized physical and digital patient records (HIPAA compliant)
• Prepare treatment rooms for patients, including cleaning and restocking as needed
• Assist with setting patients up on therapeutic modalities as directed, including:
• Heat therapy
• Electrical stimulation (E-stim)
• Shockwave therapy
• Laser therapy
• Soft tissue/massage if you have experience
• Ensure modalities are set up correctly and safely according to provider instructions
• Assist with referrals, imaging requests, and general administrative tasks

What We’re Looking For

• Very friendly, outgoing personality with excellent patient and customer service skills
• Comfortable interacting with patients in person and over the phone
• Efficient, organized, and dependable
• Strong attention to detail and ability to multitask
• Comfortable working in a fast-paced medical office environment

Preferred Qualifications

• Prior experience in a medical office or chiropractic office strongly preferred
• Proficient in Microsoft Word and Excel
• Proficient in Google Drive, Google Docs, and Google Sheets
• Proficient in OfficeAlly
• Proficient in medical billing (health insurance, ILWU, WC, etc)
• Strong general computer proficiency
• Knowledge of medical terminology
• Familiarity with CPT coding and ICD coding (ICD-9 / ICD-10)
• Understanding of ICD-10 diagnosis codes
• Basic knowledge of health information management practices
• Korean-speaking and or Spanish-speaking preferred (not required)

Benefits

• Sick leave per California law
• PTO (full time only)
• Paid holidays (announced annually)
• On the job training provided
• Opportunities for growth within the clinic

How to Apply

Please submit your resume AND references through Indeed. Qualified candidates will be contacted for an interview via the email provided on your resume.

Pay: $18.00 - $25.00 per hour

Benefits:

• On-the-job training
• Paid time off
• Paid training

Application Question(s):

• Will you be able to reliably commute to Orange, CA 92867 for this job?
• Do you have experience as a front office assistant/scheduling patients/performing an administrative health care role.
• Do you have massage therapy/soft tissue/manual therapy/stretching experience/using modalities? If so, please elaborate.

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How many years of front office/receptionist experience do you have?

Experience:

• Chiropractic Assistant: 1 year (Preferred)

Language:

• Spanish (Preferred)
• Korean (Preferred)

Ability to Commute:

• Cerritos, CA 90701 (Required)

Work Location: In person