Overview
We are seeking a dedicated and experienced Set Manager to oversee the daily operations of our retail environment. The ideal candidate will possess strong leadership skills, a passion for customer service, and a comprehensive understanding of retail management. This role involves managing staff, ensuring excellent customer experiences, and maintaining efficient store operations.
Duties
- Supervise daily store operations, ensuring compliance with company policies and procedures.
- Lead and develop a team through effective training, orientation, and performance management.
- Manage inventory control processes, including stock management, purchasing, and merchandising.
- Oversee cash handling procedures, including payroll and bookkeeping tasks.
- Conduct interviews and recruit new team members to build a strong workforce.
- Implement effective sales strategies to drive revenue growth while maintaining high standards of customer service.
- Utilize retail math for budgeting and pricing decisions to optimize profitability.
- Foster a positive work environment that encourages teamwork and employee engagement.
- Maintain clear communication with staff regarding goals, expectations, and operational changes.
- Ensure the store is well-organized, visually appealing, and fully stocked at all times.
Qualifications
- Proven experience in retail management or as an assistant manager with strong supervisory skills.
- Excellent communication skills with the ability to engage effectively with customers and team members.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Knowledge of inventory management systems and point-of-sale (POS) technology.
- Familiarity with budgeting processes and financial reporting in a retail context.
- Ability to handle cash transactions accurately while adhering to company policies on cash handling.
- Bilingual or multilingual capabilities are highly desirable for effective customer interaction.
- Experience in training & development practices to enhance team performance.
- Strong negotiation skills for vendor relations and purchasing decisions.
- A background in grocery store operations is a plus but not required. Join our dynamic team as a Set Manager where you will play a pivotal role in creating an exceptional shopping experience while driving operational excellence!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Work Location: In person