CID Clerk

City of Cleveland Police Department

Criminal Investigations Division (CID) Clerk

Position Summary

The CID Clerk performs administrative, clerical, and records management duties in support of the City of Cleveland Police Department’s Criminal Investigations Division (CID). This position provides direct support to detectives and investigative supervisors by maintaining case files, preparing documents, managing records, and assisting with daily administrative functions essential to criminal investigations.

The CID Clerk handles sensitive, confidential, and restricted law enforcement information and must exercise professionalism, discretion, and accuracy in all duties. This position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced investigative environment. This description is not intended to be all-inclusive, and additional duties may be assigned to meet departmental and operational needs.

Essential Duties and Responsibilities

Essential and other important duties may include, but are not limited to, the following:

• Provides administrative and clerical support to the Criminal Investigations Division, including detectives and investigative supervisors.

• Maintains, organizes, and files investigative case records, evidence documentation records, and related materials in accordance with departmental policy and CJIS standards.

• Assists detectives with preparation of case packets, affidavits, warrants, subpoenas, discovery materials, and court-related documentation as permitted by policy.

• Enters, updates, and verifies information in department databases, records management systems, and state or federal reporting systems.

• Screens, manages, and responds to correspondence, emails, telephone calls, and visitors related to CID operations; routes inquiries appropriately.

• Coordinates scheduling of interviews, court appearances, meetings, and appointments for detectives and investigative personnel.

• Assists with records requests, subpoenas, and open records requests in compliance with applicable laws and departmental policy.

• Compiles data and prepares routine reports, summaries, and correspondence as assigned.

• Maintains filing systems, records retention schedules, and document management in compliance with departmental policy and applicable laws.

• Communicates and coordinates with other City departments, courts, prosecutors, and outside agencies as necessary.

• May take statements from victims, witnesses, or suspects under the direction and supervision of sworn personnel, in accordance with departmental policy.

• Maintains strict confidentiality of sensitive criminal justice information.

• Assists with audits, inspections, and special projects as assigned.

• Performs additional duties as assigned by the Senior CID Clerk, or Chief of Police.

Essential Personnel Designation

This position may be designated as essential personnel. The employee may be required to remain on duty or report to duty during emergency or disaster situations, including hurricanes or other declared emergencies, as directed by the City.

Conditions of Employment

• Must possess and maintain a valid Texas driver’s license.

• Successful completion of a criminal background check, pre-employment drug screening, and physical examination, as required by the City.

• Must be able to maintain confidentiality and handle sensitive criminal justice information in accordance with departmental policy, CJIS standards, and applicable law.

• Must comply with all City and Police Department policies, procedures, and standards of conduct.

• Must successfully complete and maintain any required training related to law enforcement records management, CJIS compliance, or Texas Commission on Law Enforcement (TCOLE) standards applicable to civilian personnel.

• Must possess or obtain any required certifications, endorsements, or training necessary to perform the duties of the position, as determined by the department.

• Continued employment is contingent upon meeting job performance standards and City employment requirements.

Required Education, Experience, Certifications & Skills

• High school diploma or GED required; degree in criminal justice, public administration, or a related field preferred.

• Minimum of two (2) years of progressively responsible clerical, administrative, or records management experience required; experience in a law enforcement or investigative environment strongly preferred.

• Experience working with law enforcement records management systems, case tracking systems, or criminal justice databases preferred.

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and standard office equipment required.

• Ability to type at least 60 words per minute with minimal errors.

• Strong organizational, communication, and customer service skills required.

• Ability to work effectively in a structured environment while managing multiple deadlines.

Disclaimer

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The City reserves the right to modify, add, or remove duties and responsibilities as operational needs require.

At-Will Employment Statement

Employment with the City of Cleveland is at will and may be terminated by either the employee or the City at any time, with or without cause or notice, in accordance with applicable law. Nothing in this job description or any City policy creates or is intended to create a contract of employment.

Salary and Classification

• Salary Range: $34,190 - $49,575

• FLSA Status: Non-Exempt

Hours of Work

Hours may vary based on operational needs and may include rotating shifts, nights, weekends, holidays, and emergency call-outs.

Position Status

This position is open until filled.

Equal Opportunity Employment

The City of Cleveland is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

E-Verify Employer

The City of Cleveland participates in the federal E-Verify program to confirm the employment eligibility of all newly hired employees.