Cinema Host

CCA Cinema Host (Part-Time)

Santa Fe, NM (On-site)
From $20.00/hour | 18–24 hours/week

About CCA

CCA celebrates the creativity of our community through cinema and the arts, generating transformative experiences designed to ignite minds and connect people.

Our cinema is a core part of this mission, and we’re looking for a Cinema Host who is both customer-focused and digitally savvy to join our team.

Position Summary

The Cinema Host is a front-line role responsible for delivering excellent guest experiences while supporting daily operations, concessions, and events. This position also contributes to digital engagement efforts, including social media and basic web updates.

This role reports to the Cinema Director and works closely with the broader CCA team.

Key ResponsibilitiesCustomer Service & Front-of-House

• Greet guests warmly and provide a welcoming, inclusive environment
• Answer phones, manage voicemail, and respond to inquiries
• Provide accurate information about films, events, and programs
• Process ticket and concession sales using a POS system
• Open/close register and complete end-of-shift reports
• Maintain organized, clean, and professional lobby and box office areas

Concessions & Inventory

• Prepare and serve concessions following food safety standards
• Restock and organize concession inventory
• Track inventory and notify management of supply needs

Facilities & Operations

• Clean and reset theater between screenings
• Maintain cleanliness of lobby, theater, and restrooms
• Take out trash and recycling
• Ensure all areas are safe, clean, and guest-ready at all times

Events Support

• Assist with special events, screenings, and rentals
• Provide basic A/V support as needed
• Help ensure smooth event execution

Digital & Marketing Support

• Assist with social media posting and engagement on Instagram and Facebook
• Support website updates via WordPress
• Help create and send email communications using Constant Contact
• Maintain consistency with CCA’s voice and branding across platforms
• Track basic engagement metrics or assist with digital outreach efforts

Qualifications

• 1+ year of customer service, hospitality, retail, or similar experience preferred
• Strong interpersonal and communication skills
• Comfortable multitasking in a fast-paced environment
• Reliable, detail-oriented, and organized
• Basic tech proficiency (POS systems, email, spreadsheets)
• Ability to work independently and as part of a team

Preferred Skills

• Interest in film, arts, or community programming
• Experience with:
• Instagram & Facebook (posting, stories, engagement)
• WordPress (basic updates)
• Constant Contact or similar email platforms
• General web-based tools and digital platforms
• Spanish language proficiency a plus

Schedule & Availability

• 3–4 shifts per week (6–8 hours each)
• Must be available for evenings, weekends, and holidays
• CCA operates every day, days per year except federal holidays

Benefits

• Flexible schedule
• Employee discount
• Opportunity to work in a vibrant, arts-focused community

Work Location

On-site in Santa Fe, NM (87505)

How to Apply

Applications are accepted on a rolling basis until the position is filled.

Pay: From $20.00 per hour

Work Location: In person