Circle Head - Axis Bank Branch Banking

Job Description

• Position Overview

Position Title

Circle Head - Axis Bank Branch Banking

Department

Axis Bank –Branch Banking

Level/ Band

Senior Manager / 501

Role Summary:

• To manage sales and business objective of the cluster, meeting or exceeding key targets


• To ensure achievement of sales targets with optimal market coverage


• To plan resource allocation and be responsible for financial viability of the cluster


• To effectively lead and manage his sales team by providing them with ongoing coaching


• To ensure that the sale behavior, sales ethics and sales practices of the sales team comply with company standards and


• To closely work with the supervisor to design sales strategies and initiatives that will cause improvement of sales performance across

• Organizational Relationships

Reports To

State Head

Supervises

Cluster Managers/ Relationship Managers

• Job Dimensions

Geographic Area Covered

Circle

Internal Stakeholders

Training

Product Management

Marketing

Branch Operations

Distribution Operations

External

Channel Partner

• Key Result Areas

Achieve                         ANP

targets                    through assigned branches

·   Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for branch banking and cards vertical

·   Work collectively with the branch manager on the business strategies and implementation plans

·   Visit allocated branches regularly to supervise process and operations

·   Interact regularly with Relationship Managers to achieve required sales target

·   Training Relationship Managers in presentation & selling skills

·   Joint Sales Calls with sales team on calls on calls with high-ticket clients

·   Develop and maintain strong relationship and rapport with bank managers to ensure achieve business nos.

Training     of     the sales team

·   Train the Relationship Managers and bank’s frontline staff on the products, sales technique, prospecting, objection handling and sales operation and process etc

·   To train the Relationship Managers on Presentation and Selling Skills

·   Conduct sessions on product pitching and query handling for RMs

Monitor sales & provide support

·   Analyze the productivity of RM’s to ensure they are delivering as per expectations. Suggest the developmental changes and intervene as and when required.

·   Ensure that the high performers are suitably rewarded & kept motivated

·   Maintain and observe Company’s internal control and standards

·   Act as an escalation point for issues pertaining to policy issuance

Arrange various contests & events for the sales team as well as the customers

·   Communicate all marketing and sales programs to bank’s frontline staff and ensure awareness and articulation

·   Fulfill the approval requirements

·   Analyze the customer response to events to judge the feasibility of the events in terms of leads generated vs. the money spent

MIS & Reporting

·   Design and circulate business MIS and reports to various stakeholder as required

·   Analyze data cuts on Business Performance and share the findings with the supervisors

Risk

·   Participate in risk mitigation plans, contingency planning, and business continuity

programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

• Skills Required

Technical

·       Product/Subject matter expertise

·       Team Management skills

·       Mentoring skills

·       Business perspective & planning

·       Performance Management skills

·       Finance / Insurance industry awareness

·       Interviewing skills

·       Self management

·       Problem solving skills

·       Peer level co-ordination and influencing skills

Behavioral

Essential

Desired

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Supervising/Leadership skills

·

Teamwork Skills

·

Influencing skills

·

Relationship                               Building skills

·

Decision making skills

·

• Incumbent Characteristics

Essential

Desired

Qualification

PG/ MBA

Experience

7 - 9 years Sales Experience