CIRCULATION ASSISTANT (Part-time) ST. GEORGE LIBRARY

Description

This post may close prior to post closing date noted once a highly qualified candidate is received.

Job Summary

The purpose of the class is to perform routine library functions and general clerical work in assigned service. Provides assistance to patrons with locating and checking out materials, shelving library materials and other clerical duties as assigned; and to provide professional and courteous customer service at all times. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor.

Duties

Essential Job Functions

• Assists patrons with locating resources and checking in and out materials.
• Updates patron records and issue library cards.
• Places holds on books and materials as requested.
• Inspects returned materials for damage, verifies due date and computes and receives any applicable fines.
• Retrieves deposited materials from book return.
• Prepares library for opening and closing.
• Ensures previously shelved items are in correct order.
• Assists the public in the use of technology, including software, online tools, and mobile devices.
• Provides pro-active customer service in assisting patrons in all areas of the library.
• Performs general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering, and retrieving computer data, copying, and filing document, answering the telephone, etc.
• Attends trainings, meetings, workshops, conferences, etc., as necessary to maintain job knowledge and skills.
• Performs other related job duties as assigned.
  
  

Qualifications

QUALIFICATIONS

Education And Experience

High School Diploma or GED equivalent.

Special Qualifications

Candidate must be proficient in Microsoft Office Suite.

Excellent Customer Service Skills.

Additional Requirements

WORK ENVIRONMENT

Work is performed in relatively safe, secure, and stable work environment.

Dorchester County has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

Position Type and Expected Hours of Work

This is a part-time position; the Library is open from 8am to 8pm seven days a week. Work schedules are assigned based on operational need. Employees must be available to work evenings, weekends and holidays during emergencies or as requested. Positions may require travel throughout the County and between library branches as needed.

E.O.E. Dorchester County does not discriminate on the basis of race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services.

Permanent part-time employees are eligible for benefits under the South Carolina Retirement System.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers or copy and paste the same answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. I understand and will answer the following supplemental questions completely and thoroughly.

• Yes
• No
  
  

02

Do you possess a high school diploma or GED equivalent?

• YES
• NO
  
  

03

Are you proficient in Microsoft Office Suite products?

• YES
• No
  
  

04

You must be able to deal with difficult customers in a professional manner. Do you feel that you possess these traits?

• YES
• NO
  
  

05

How would you rate your computer skills? 0 (no experience) to 10 (excellent).

06

Describe your customer service experience as it pertains to difficult customers. How did you turn the customer experience into a success.

07

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. Also, indicate timeframe of unemployment under work history.

08

The Library is open from 8am to 8pm seven days a week. Work schedules are assigned based on operational need. Are you available to work evenings, weekends and holidays during emergencies or as requested. Positions may require travel throughout the County and between library branches as needed.

• Yes
• No
• Required Question