City Clerk Service Coordinator

Overview
Join our dynamic team as a City Clerk Service Coordinator, where your organizational skills and customer service expertise will play a vital role in supporting municipal operations and community engagement. This energetic position offers the opportunity to manage administrative functions, facilitate communication between departments and residents, and ensure the smooth delivery of city services. If you thrive in a fast-paced environment, excel at multitasking, and are passionate about serving the public, this role is perfect for you!

Duties

• · Administrative, clerical and cashier duties for the City Clerk's office
• Maintain high citizen contact including fielding complaints and responding to inquiries.
• Process transactions, including but not limited to City Stickers, Business Licenses, and Gaming Licenses.
• Access and maintain City files and records, including confidential and sensitive records such as those related to collective bargaining and contract administration.
• Process real estate transfer tax, fuel tax, deeds/trusts transactions and non-credit card ticket payments.
• Process and post agendas and ordinances passed by the City Council.
• Type letters, memos, forms, invoices, charts, reports, minutes upon request.
• Assists with FOIA requests and ensuring proper laws and regulations are followed.

Requirements

• Proven office experience with strong clerical skills including data entry, filing, and proofreading
• Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace tools, and basic computer literacy
• Experience with multi-line phone systems, phone etiquette, and front desk operations in a professional setting
• Bilingual abilities are highly desirable to effectively serve diverse community members
• Strong organizational skills with the ability to prioritize tasks efficiently in a busy environment
• Excellent communication skills—both verbal and written—to support customer support initiatives
• Previous experience in administrative roles such as dental receptionist, medical receptionist or personal assistant is advantageous
• Knowledge of bookkeeping or financial recordkeeping using QuickBooks is a plus
• Ability to manage time effectively while handling multiple responsibilities simultaneously

Join us to make a meaningful impact in our community! We’re dedicated to fostering an inclusive environment that values proactive service delivery and organizational excellence. Your enthusiasm and dedication will help us uphold our commitment to transparency, efficiency, and outstanding public service.

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person