Claim Adjuster

Do you thrive in a fast-paced environment? Do you enjoy helping others and making an impact? If so, you may be the perfect fit for our Claim team at A.I.M. Mutual Insurance Companies.

Who We Are

At A.I.M. Mutual Insurance Companies, we are committed to setting the standard in service excellence. We are guided by our founding principles to help employers effectively manage their workers’ compensation program, providing quality services to injured workers and creating safe workplaces. We are one of the largest regional workers' compensation specialists, and we credit our staff for putting their service-oriented work ethic and workers' compensation insurance knowledge into practice, every day, in all they do.

What we do...We provide a workers' compensation experience that ensures peace of mind for all.
Why we do it...To protect and support the well-being of all New England workers and their families.
How we do it...

• Listening with empathy
• Acting with compassion
• Doing the right thing
• Succeeding through collaboration

What You'll Do

The Claim Adjuster is responsible for the equitable and justified investigation, evaluation, and settlement/closure of workers compensation claims in accordance with A.I.M Mutual Insurance Company's specified standards, industry requirements, and audit procedures.

This is a hybrid position after completion of initial training period.

What You Bring

• A minimum of an associate's degree or relevant work experience is required.
• At least two years of claim experience, preferably in workers compensation.
• The ability to work independently, meet company/industry deadlines, is self-motivated, organized and prioritizes work.
• Exceptional communication skills and a strong attention to detail.
• Has or is willing to pursue a professional insurance designation.

At A.I.M. Mutual Insurance Companies, we are committed to building a diverse and inclusive workplace, and we believe that all people are capable of great things. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!

Why work for us?

At. A.I.M. Mutual, we recognize the importance of having a highly experienced staff to meet day-to-day customer needs. Come be a part of a great team of people that strives to surpass customer expectations every day. Working for A.I.M. Mutual is not just a job, it’s a career.

We proudly offer robust compensation and benefits packages, including:

• 35-hour work week
• Summer hours (June - September)
• Competitive compensation with room to grow
• Medical, dental, vision and pet insurance
• Employer-sponsored retirement plan with matching employer contribution
• Tuition reimbursement
• Company-paid life and disability insurance
• Generous PTO and holiday schedule
• Proud recipient of the 2026 Best Place for Working Parents designation.

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors, including, but not limited to - qualifications, relevant education, certifications, experience, skills, performance, travel requirements, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future, but we in good faith believe this is what we would pay for this role as of the time of posting. The full salary range for this role reflects the competitive labor market for all employees in this position across our industry and provides an opportunity to progress and develop within the role.

Thank you for your interest in joining the A.I.M. Mutual Insurance team!