Claims Account Specialist

If you have experience in Accounts Payable, Accounts Receivable, Payroll Processing, Banking Operations, HR, Employee Benefits, or Insurance Claims, your background aligns exceptionally well with this opportunity. Benefits Administration | Financial Accuracy | High-Volume Processing

We are hiring a Claims Specialist to manage the day-to-day administration of pre-tax benefit plans for an assigned group of clients. This is a high-volume, detail-driven role where financial accuracy, process discipline, and service excellence are critical.

What You’ll Be Responsible For

• Processing high volumes of benefit claims with precision
• Issuing reimbursements and ensuring financial accuracy
• Managing enrollments, eligibility updates, and payroll-related status changes
• Administering FSA, HRA, ICHRA, HSA, and other customized benefit plans
• Responding to client and participant inquiries professionally and efficiently
• Implementing plan setups and processing plan changes
• Maintaining compliance and documentation standards

Backgrounds That Translate Well to This Role

We strongly encourage candidates with experience in:

• Accounts Payable (AP)
• Accounts Receivable (AR)
• Payroll processing
• Banking or financial operations
• Human Resources administration
• Employee benefits administration
• Insurance claims processing
• TPA or carrier environments

If you’re accustomed to handling financial transactions, reviewing documentation for accuracy, meeting processing deadlines, and maintaining confidentiality — this role will feel familiar and rewarding.

What You Bring

• Proven ability to deliver high-level customer service
• Strong organizational skills with exceptional attention to detail
• Analytical thinking and sound problem-solving ability
• Basic math/accounting competency
• Ability to multi-task effectively in a fast-paced environment
• Professional communication and interpersonal skills
• Flexibility and ability to shift priorities quickly
• Proficiency in Microsoft Office 365, including Excel
• Strong technical aptitude and ability to learn new systems

Why This Role Matters

Behind every processed claim is an employee relying on accurate, timely reimbursement. Your work directly impacts client satisfaction and participant experience.

If you thrive in structured, high-volume environments where accuracy and follow-through are non-negotiable — we’d like to connect.

What's In It for You

• A supportive, people-first culture that emphasizes collaboration, respect and teamwork
• A stable and growing organization offering opportunities for professional development and long-term career growth
• Purpose-driven work that makes a meaningful impact by supporting clients with benefits that matter
• Supportive leadership and a team that has your back
• Work-life balance with optional 1 day remote after 6 months
• Opportunities to give back through community involvement and volunteer initiatives

Apply now, it’s quick and mobile-friendly https://diversifiedbenefitservices.applytojob.com/apply

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) 2% match
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Prescription drug insurance
• Professional development assistance
• Referral program
• Vision insurance

Work Location: Hybrid remote in Hartland, WI 53029