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Claims Adjuster - Frontline
Brief Description
Essential Duties and Responsibilities
Duties
Skills:
Essential Duties and Responsibilities
Duties
- Investigate losses to determine cause, scope, and extent of damages and/or liability.
- Interpret the insurance policy and determine if coverage is afforded.
- Interpret the traffic laws according to the state, city where accident took place and determine if insured contributed to the accident.
- Offer customer service to both our internal and external customer.
- Explore, analyze and evaluate information
- Guide customer through the claims process.
- Handle conflict resolution
- Review estimates/damages being claimed
- Identify potential fraud indicators
- Secure statements, identify exposures, and reserve accordingly.
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Other duties as assigned by management or as needed.
Skills:
- Meet state licensing requirements
- Be able to work flexible hours
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Have the ability to work independently
- High School diploma
- We do provide training an preparation for state licensing
- Previous experience in customer service or in the insurance industry a plus!
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