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Claims Handler – Recoveries Specialist

Want more ownership and faster growth than your current role offers?

We’re looking for a Recoveries Specialist to join ClaimSorted.

This role is ideal for:

  • an experienced specialist who wants real ownership in a high-growth environment

  • a senior handler ready to specialise and build a function from scratch

We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.

If you join us, we will give you the training and support to become the best specialist possible - from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.

About ClaimSorted

ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry.

We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers.

We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums.

What you’ll do

  • Own your specialist function end to end with high autonomy

  • Investigate, build cases, and drive outcomes across the claims portfolio

  • Develop and improve processes, templates, and workflows as the function scales

  • Coach claims handlers on identifying relevant opportunities at the point of claim

  • Track and report on performance metrics for your function

  • Attend client meetings as a domain expert in your specialism

  • Maintain accurate records for audit, compliance, and client reporting

What we’re looking for

  • Based in the United States with work authorisation

  • 2+ years of experience in insurance recoveries, subrogation, or a related function

  • Strong organisation and ability to prioritise independently

  • Comfortable using data to make decisions

  • Team-oriented, hardworking, and ambitious

  • Experience leading, mentoring, or coaching others is a plus

  • Startup or high-growth experience is a plus

Why join us

This is a chance to grow faster than you would at a traditional insurer or claims business.

You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.

If you’re ready to step up, work hard, and build a specialist career in claims, we’d love to hear from you.

Our Values

  • Move Fast – Act decisively, iterate quickly, optimise for momentum.

  • Always Overdeliver – We exceed expectations in everything we do.

  • Think Customer-First, Always – The customer experience drives every decision.

  • Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’

  • Say It How It Is – Transparency and direct communication build trust.

Compensation & Benefits

  • Competitive salary beyond the industry standard

  • Quarterly performance bonus: up to 15% of quarterly salary

  • Equity participation: stock options as an early-stage team member

  • Medical insurance

  • 401(k) with 5% company match

  • Paid time off

  • Accelerated promotion track in a high-growth environment

Compensation Range: $70K - $100K

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