Claims Processor - Similar to Paralegal, Underwriter, Loan Closer

Are you looking for a new and exciting job that will challenge you?

Are you a hard-working, motivated individual who wants to work with other hard-working, motivated individuals?

Do you want the flexibility to work from home?

Does working for a start-up company with many growth opportunities sound exciting?

Do you work well independently and want a job where you can complete your tasks without being micromanaged?

If so, then being a Claims Processor at Rocket Benefits may be the job for you.

About Us:

We are a veteran advocate company that helps veterans increase their disability ratings through a VA accredited attorney. If you don’t know what this is, it’s the compensation they get for disabilities sustained while they were serving in the US military. We are a startup of almost 100 people and are growing quickly. Come and join this fast paced environment that will make you feel good when you come home from work everyday because you will be helping veterans in need.

Job Duties:

• Review, organize, and process incoming digital documents for accuracy and completeness.
• Prepare, verify, and submit required documentation through appropriate systems, including the Veterans Benefits Management System (VBMS).
• Access, review, and manage digital case files within VBMS to support client claims and case progress.
• Ensure all submissions meet regulatory requirements and firm standards prior to filing.
• Draft legal documents, correspondence, and client communications as needed.
• Maintain strict data integrity and confidentiality in compliance with VA regulations and firm policies.
• Manage caseloads effectively to meet all client deadlines.
• Collaborate closely with internal teams and attorneys to support case strategy and workflow efficiency.

Ideal Candidate:

This role is similar to a loan processor at the final stage of the mortgage process, responsible for ensuring that applicants have provided all required documentation and that submissions are complete, accurate, and ready for review. The ideal candidate is highly detail-oriented, confident in identifying missing or incomplete information, and committed to maintaining high quality standards.

The successful candidate will be extremely organized, self-motivated, and capable of managing multiple tasks and deadlines efficiently. Strong organizational and time management skills are essential, along with solid computer proficiency and the ability to navigate digital systems effectively. Excellent written and verbal communication skills are required to clearly request information, provide updates, and collaborate with team members. Prior paralegal experience or similar is highly preferred and would be considered a significant asset in this role.

Hours:

We are looking for someone to join our team full-time, but the hours are somewhat flexible. We are a fully remote team primarily working in US time zones. You will be in close proximity to one of our co-founders for in-person tasks. Everything else will be handled remotely. You must live around the Odessa, FL area.

Wahoo is the correct word.

Please do not contact our customer support line about the job. Thanks!

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• How far away do you live from the address mentioned?
• Tell us why you think you'd be a good fit for this role.
• What is the correct word?

Work Location: Remote