Claims Senior Analyst

Responsibilities and Accountabilities
Authority on claims below $500,000 in value
Communicate with third-party administrator, carriers, and brokers on claim matters
Identify and compile claims that need attention prior to regular TPA conferences
Analyze policy response and apply workflow to various claims scenarios
Enable the Claims-to-Underwriting feedback loop, including drafting weekly reports, high level claim analysis reports, and presentations as requested
Monitor incoming communication from clients
Assist in training procedures with teammates on claims insights and processes
See through claims process from start-to-finish
Update claims filing and tracking
Monitor and maintain quality of internal claims data
Assist brokers and policyholders on escalated issues or claims

Qualifications
College degree from a 4-year university required
Ability to work in-person at our office in downtown Houston
5 to 10 years experience in commercial property and liability claims
Previous team management experience preferred
Previous insurance claims management experience required
Experience with non-ISO (custom) form policies preferred
Experience in excess and surplus lines of business preferred
Experience working with managing general agents (MGAs) and claim TPAs
Interest in learning about our programs and contributing to our growth

Supervision Structure
Reports to Claims Manager
Part of the Claims Operations team, in the Operations division
Position level: Senior Analyst

Benefits
Health benefits: medical, dental, HSA, vision, disability
Five weeks of paid time-off (annually)
401k match program
Casually professional office environment and dress code
Hybrid remote working arrangement (two days/week remote)
Parental leave (8 weeks)
Being part of a growing company and team culture
Substantial company contingency bonuses
Path of advancement
Employee development plan and support


Compensation
$90,000 to $110,000 annual base salary
Team-based bonus contingent on production (twice annually)
401k match program
Health benefits: medical, dental, HSA, vision, disability
Five weeks of paid time-off (annually) + 9 company holidays

Covenant Underwriters is an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.