Claims Specialist, Commercial

WHO ARE WE?
Old Republic Surety Company underwrites contract, fidelity, and commercial bonds, serviced through a strong and partnered network of independent insurance agencies. Solutions provided include bid bonds, performance and payment bonds, and maintenance bonds for large, middle market and smaller growing contractors. ORSC consistently offers superior service and creative underwriting options in all 50 states and some of the U.S. territories.

ORSC continues to expand it geographic footprint and product offering while consistently delivering significant, market-leading growth and maintaining a strong underwriting margin.

What You’ll Do as a Claims Specialist

• Ensure equitable claim service is performed in a timely and professional manner involving commercial surety claims
• Interpret bond language to determine company liability and identify issues requiring escalation
• Coordinate investigations, working closely with internal teams and external partners
• Evaluate resolution strategies and recommend effective courses of action
• Establish and maintain appropriate reserves while proactively mitigating loss
• Negotiate and settle claims within authority limits, clearly communicating liability decisions
• Develop surety defenses and manage complex coverage issues
• Pursue salvage opportunities, including indemnification and subrogation efforts
• Control Loss Adjustment Expenses through strategic use of attorneys, consultants, and accountants

What You Bring

• High School Diploma or equivalent required
• Minimum 2 years of related experience or 3 years in insurance claims
• Strong ability to interpret complex legal and financial documents
• Excellent negotiation and communication skills
• Proficiency with Microsoft Office and computer systems
• Exceptional attention to detail and organizational abilities
• Ability to maintain confidentiality and exercise sound judgment
• Strong proofreading and recordkeeping skills

COMPANY BENEFITS

Financial:

• Competitive salary
• 401k Savings & Profit-Sharing Plan, including company match contribution
• Roth investment options
• 529 Education Savings Plan
• Employee Referral Bonus Program

Health:

• Health Insurance
• Dental Insurance
• Flexible Spending & Health Savings Account options
• Life Insurance
• Vision Insurance
• Supplement Life Insurance
• Long-Term Disability Insurance
• Paid Leave of Absence Benefits
• Accident & Critical Illness Insurance
• Pet Insurance

Work-Life Balance:

• 37.5 hour standard work week
• Casual business attire
• Generous paid time-off (PTO)
• Paid holidays
• Volunteer opportunities
• Company-sponsored events and outings

Old Republic Surety Company is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.