Claims Specialist - II-AZDOR-Job Id-10125

Job Title: Claims Specialist II

Job Id: 10125

Job Location: Phoenix,AZ

Locals Only

Job Description:

Position Overview

This position performs unclaimed property claim processing work of considerable difficulty. The role functions as an investigator exercising independent judgment, prudence, and discretion while ensuring compliance with statutory requirements to safeguard property in state custody.

The primary purpose of this position is to validate and substantiate ownership claims for unclaimed property through precise application of program rules, policies, and applicable laws.

Key Responsibilities

• Process and review unclaimed property claims in accordance with statutes, regulations, and agency policies
• Validate ownership claims using laws governing domestic relations, probate, corporate governance, federal regulations, and international restrictions
• Conduct initial and follow-up claimant interviews using deductive reasoning and investigative techniques
• Communicate complex claim requirements clearly and professionally to claimants and holders
• Gather and analyze information from multiple sources independently
• Review and critically evaluate legal and financial documents, including:
• Notarized affidavits
• Powers of attorney
• Wills and trusts
• Contracts
• Court documents
• Corporate resolutions and meeting minutes
• Research records and reports to efficiently locate and verify property
• Interpret and apply statutes and regulations independently
• Approve claim payments upon validation
• Manage and coordinate a caseload effectively while meeting statutory deadlines and agency quality standards

Required Qualifications

• Strong analytical and investigative skills
• Ability to interpret and apply laws, policies, and regulations
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently with sound judgment
• Strong organizational and time management skills

Preferred Skills

• Data entry experience
• Claims processing experience
• Strong communication skills
• Experience reviewing legal or financial documentation

Job Type: Contract

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Work Location: In person