Claims Subrogation Analyst (Temporary Full-Time)

Overview

Budget Car & Truck Rental of Las Vegas is a locally owned and operated sub-licensee of Avis Budget Group serving Southern Nevada with pride for over 30 years. As part of one of the most trusted brands in the rental industry, we combine the strength of a global network with the personalized service of a local business. Our team is dedicated to delivering a seamless rental experience for every customer whether they’re visiting for business, adventure, or life’s everyday needs.

From our bustling airport operations to our neighborhood rental locations, our mission is simple: deliver the best car rental experience through newer vehicles, exceptional service, and competitive pricing. We value teamwork, accountability, and integrity—and we invest in our team members through training, advancement opportunities, and a culture of respect.

At Budget Car & Truck Rental of Las Vegas, every team member plays a part in keeping our city and its visitors moving. Join a team that drives excellence, supports one another, and takes pride in representing a brand known for value, reliability, and community spirit.

Job Summary

We’re looking for a focused, action-oriented Subrogation Analyst who knows how to connect the dots, close the loop, and maximally recover what’s owed under general guidance of the Claims Supervisor. In this temporary full-time role (for about 6 months with the potential to become a regular team member), you’ll own claims from start to finish — reviewing damage, confirming liability, negotiating with insurance carriers and third parties, and keeping recoveries moving fast and clean.

You won’t just chase collections — you’ll help improve how our claims process works. From partnering with operations and fleet teams to tightening documentation standards, to jumping into special projects that make systems better and cycle times faster, you’ll have real impact.

If you’re detail-oriented, comfortable negotiating, love staying organized, and enjoy turning complex claims into successful recoveries, this is a role where you can thrive.

Essential Duties and Responsibilities

• Perform end-to-end subrogation collections, including reviewing claim files, confirming liability, assessing recovery potential, and persistently negotiating settlements with insurers, customers, and third parties while meeting portfolio recovery and aging targets.​
• Manage end-to-end the sales of core vehicles and/or repairing of vehicles at approved body shops, managing communications and follow-ups in a timely and expeditious manner.
• Monitor damaged vehicles waiting to be sold at auctions, ensuring all practices and processes are engaged to sell vehicles in a timely fashion while ensuring the best residual values.
• Monitor damaged vehicles sent to body shops for repairs, persistently ensuring all vehicles are repaired in a timely manner and based on company quality standards.
• Analyze claims documentation (estimates, photos, repair invoices, rental contracts, incident reports) to validate damages, ensure completeness, and support effective recovery strategies.​
• Manage a dedicated and organized inventory of subrogation files, maintaining accurate, timely notes, documentation, and status updates in claims and collections systems.​
• Lead and participate in special projects to improve claims and subrogation processes, including mapping workflows, identifying bottlenecks, and proposing and testing process changes.​
• Partner with operations and fleet teams to refine damage documentation standards to support consistent and defensible recovery outcomes.​
• Develop and deliver training and job aids for front-line staff on EV inspection and intake procedures, including identifying damage, documenting photos, and capturing key claim information at check-in and return.​
• Collaborate with internal technology and IT teams to enhance the claims portal, including requirements gathering, user acceptance testing, feedback on usability, and monitoring system issues impacting subrogation effectiveness.​
• Consistently track, analyze, and report subrogation metrics and trends, such as recovery rates, cycle times, denial reasons, and EV-specific issues, and recommend corrective actions.​
• Coordinate with legal or external partners on escalated files requiring arbitration, litigation referral, or specialized negotiation support, ensuring all documentation is complete and accurate.​
• Ensure compliance with applicable Nevada and federal regulations related to collections, consumer communications, privacy, and recordkeeping, as well as internal policies and code of conduct.​

Other Duties:

• Maintain adherence to company service protocols, confidentiality guidelines, and quality expectations.
• Participate in ongoing training, performance reviews, and team meetings.
• Maintains compliance with company policies and procedures, local regulations, and recommended best practices.
• Performs other related duties as assigned.

Qualifications

Education & Experience

• High school diploma or equivalent education completion
• At least 4 or more years of experience in subrogation, auto claims, collections, or related recovery work, preferably in rental car, fleet, insurance, or automotive environments.​
• Strong understanding of basic insurance and subrogation principles, liability assessment, and claim file documentation.​
• Demonstrated ability to interpret claim documentation and use systems to track and manage a high volume of files with strong attention to detail.

Required Qualifications

• Comfort working with technology platforms, including claims systems, portals, and spreadsheets, and partnering with other key departments on enhancements or issue resolution.
• Effective and professional written and verbal English communication skills, including negotiation and influence with external parties and clear training and guidance for internal employees.
• Ability to work independently, prioritize tasks in a deadline-driven environment, and collaborate across claims, operations, fleet, finance, and technology teams.
• Demonstrated ability to remain calm and solution-focused in challenging situations.
• Proficiency with email, web-based applications, and basic computer skills.
• Reliable transportation to work and attendance based on work schedule.

Physical Requirements

• Ability to sit, stand, walk for extended periods of time while working at a desk, in an office environment, or at auctions, dealerships, and fleet locations.
• Occasional lifting or carrying objects weighing up to 25 pounds, such as equipment, files, or office supplies, with or without assistance.
• Ability to perform tasks requiring fine motor skills, such as typing, using office equipment, or operating a computer.
• Ability to travel locally between work locations as necessary.
• Must be able to work in an office environment with varying noise levels and other environmental factors such as temperature and dust.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Work Schedule

Able to work Monday – Friday on-site at our Administrative Building location near the Airport Car Rental Center in Las Vegas, NV.

Compensation

$45,000 - $65,000 annual salary, exempt, based on experience

Budget Car & Truck Rental of Las Vegas Core Values

· We share success – We believe our wins should benefit the whole team – rewarding contributions with incentives that are fair, meaningful and motivating!

· We grow through people & innovation – We equip and empower our team while leveraging technology to deliver the industry’s finest customer experience at a competitive price

· We do the right things always – We manage opportunities and expenses with care so we can invest in our people, deliver exceptional service, and ensure a strong, sustainable future

· We steward resources wisely – We face challenges with energy, urgency, attention to detail, and a commitment to keep improving because excellence honors our customers and our calling

· We bring a “can do” mentality – Grounded in our faith, we focus on what truly matters – making ethical choices, honoring people, and standing firm in integrity, even when it’s difficult

· We build trust through accountability – We set clear expectations, follow through on commitments, and give timely, respectful and honest feedback – helping each other succeed

Equal Employment Opportunity (EEO)
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply. Budget Car & Truck Rental of Las Vegas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. Budget Car & Truck Rental of Las Vegas is committed to providing reasonable accommodations to individuals with disabilities.

Pay: $45,000.00 - $65,000.00 per year

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?

Education:

• High school or equivalent (Required)

Experience:

• auto claims, subrogation or vehicle collections: 4 years (Required)
• rental car, vehicle fleet or automotive insurance industry: 4 years (Preferred)
• Intermediate to Advanced Microsoft Excel: 4 years (Preferred)

Language:

• English (Required)

Location:

• Las Vegas, NV 89119 (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Las Vegas, NV 89119 (Required)

Work Location: In person