Cleaning & Accommodation Manager

ESS delivers the best hospitality and support services to remote and Defence sites across Australia. From mess halls to accommodation and recreation facilities, our teams keep Defence communities running smoothly every day.

ESS, part of Compass Group, is a leader in providing hospitality services across Defence, Offshore, and Remote sites in Australia. We're seeking a Cleaning & Accommodation Manager to oversee and enhance our accommodation and cleaning services on site.

About the Role

Are you an experienced leader with a passion for operational excellence and service delivery? Compass Group is seeking a dedicated Cleaning & Accommodation Manager to oversee and enhance our accommodation and cleaning services on site.

About the Role

As the Cleaning & Accommodation Manager, you will be responsible for the day-to-day management of cleaning and accommodation operations, ensuring high standards of service, safety, and compliance. You'll lead a diverse team, manage budgets and supplies, and drive continuous improvement across all functions.

Key Responsibilities

• Oversee accommodation and cleaning services to ensure consistent operational excellence

• Establish and manage stock control systems, orders, and supply processes

• Develop and maintain staff rosters to meet operational requirements

• Respond to member enquiries and resolve issues promptly and professionally

• Manage budgets, ensuring operational efficiency and cost control

• Ensure full compliance with health, safety, and hygiene standards

• Prepare regular performance and operational reports

About You

• Minimum 3 years' experience in a managerial role within cleaning, accommodation, or facilities services

• Diploma or degree in Facilities Management, Hospitality Management, Business Administration, or similar (advantageous)

• Certification in cleaning management or a related discipline (advantageous)

• Strong understanding of health and safety regulations relevant to cleaning and accommodation

• Proven leadership skills with a focus on accountability, safety, and continuous improvement

• Excellent communication and interpersonal skills

• Proactive and solutions-focused with a passion for delivering quality service

• Must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance (includes satisfactory Australian Federal Police check)

Why Compass?

• Join a global industry leader offering career stability and progression
• Access to extensive training, development and leadership programs
• Supportive, inclusive and professional work culture
• Competitive salary and great company benefits

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or?.

Our people's unique backgrounds, experience, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued. By building diverse teams means we are creating inclusive environments for all our people and those we connect with through our day-to-day operation. We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.