Clerical Assistant 2 Cambria County Assistance Office

THE POSITION

The Department of Human Services is looking for a Clerical Assistant 2 who enjoys structured work and supporting staff who help the community. At the Cambria County Assistance Office, you will help manage applications, records and client communication that keep essential programs running well. This role provides steady responsibilities that let you build strong clerical skills. Bring your dedication and attention to detail to a team that values dependable support.

DESCRIPTION OF WORK

This position provides clerical support that helps benefit processing stay accurate, organized and timely. It is cross trained to assist with cash, medical and food stamp transactions based on caseworker instructions and established policies. As a Clerical Assistant 2, you will perform the following duties:

• Application Processing: Handle mail in, walk in and electronic applications, including Compass imports and file clearances
• Records Management: Purge and combine reserve records, manage death files and organize closed file documents
• Front Desk Operations: Greet clients, direct them to workers, manage the main phone console and process daily drop off mail
• Mailroom Handling: Upload postage, process incoming and outgoing mail and faxes and look up returned mail in CIS
• EBT Card Work: Create EBT cards, complete logs and obtain required signatures for lost or stolen cards
• Specialty Tasks: Complete MIPAA requests, process checks and perform general Clerical Assistant 2 duties as assigned

• Full-time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch.
• Travel and overtime as needed.
• Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Johnstown, PA. The ability to telework is subject to change at any time.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36, 831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Cambria County. If no eligible candidates who live within Cambria County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.