Clerk Accounts Receivable

Job Summary
Receives, receipts and deposits all cash, checks and charge cards. Oriented to general ledger and Patient Accounting guidelines for cash. Posts accurate contractual allowances and adjustments. Follows appropriate G.A.P. for segregation of duties. Performs duties according to the Scope of Service for the Patient Accounting Office. Adheres to and practices the St. John's Health Corporate Compliance Program and participates in Performance Improvement activities.

Essential Functions
1. Cash Receipts & Cash Drawer

• Daily posts from prior 24 hour or weekend period. Prepares deposit slips including GL payments.
• Daily retrieves cash receipts, posting information and supplies change for drawer in ED admitting.
• Daily balances, verifies and prepares deposits for non-patient account receipts (dietary, vending machines, employee store, education classes).
• Supplies change to Dietary and Admitting desk daily and upon request.
• Receives mail receipts at various times from various sources (checks redirected from other departments). Accepts deposits made to other hospital accounts from accounting manager.
• Copies or scans all checks prior to deposit to be used as document posting. Maintains all supporting paperwork in envelopes.
• Prepares all deposits for submission to bank before 2:45PM. If runner is unavailable, takes deposits to bank by 3:00PM.
• Routes patient correspondence to Patient Representatives.
• Prepares insurance denials for keying.
• Maintains, develops and updates skills and knowledge to implement ideal service.

2. Posting Payments to Patient Accounts

• Prepares third party checks for posting by separating into categories; reviews remittance stub or voucher for allocations of cash and non-covered contractual. Determines patient account assignment(s) and possible splits of payments to multiple accounts.
• Prepares patient payments for posting by using statement stubs, check notations, check envelope of alpha account listing. Contacts patient directly when no clear designation.
• If unable to determine proper posting location before closing out for the day, uses "un-applied cash" clearing account General Ledger. Makes copy of check documentation.
• Upon receipt of insurance checks, using supplemental account screen, assures that insurance liability is releases on the account.
• Is fully versed in accounts receivable processes, using a batch posting process to enter data from documents described in #'s 1 and 2, balancing posting to deposits.
• Produces cash balancing report for each deposit slip's posting, using the established Excel spreadsheet on a daily basis. Verifies balancing and keying accuracy.

3. Additional Responsibilities

• Assists in researching posted payments (ones that are not reflecting on patient account or GL as expected) with accounting, patient accounting and data processing staff.
• Completes other tasks as assigned.

Job Requirements
Minimum Education
Required: High School diploma or equivalent required.

Minimum Work Experience
Required: Minimum of 2 years clerical experience. Basic computer skills required.
Preferred: Moderate to heavy math background preferred

Functional Demands
Working Conditions

Healthcare office setting. Frequent interruptions and stressful situations. Monday through Friday, virtual office setting.

Physical Requirements

Intermittent standing and walking. Sitting and using computer 85% of day. Moderate phone usage. Able to lift 15 pounds.