Clerk I -1st Shift

• Retrieves messages from voice mail and forwards to appropriate personnel
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate
  personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are
  unavailable.
• Answers questions about organization and provides callers with address, directions, and other
  information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate
  personnel.
• Monitors visitor access.
• Updates appointment calendars.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Prepares travel vouchers.
• Orders, receives, and maintains office supplies.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when
  necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Assists Sales with invoicing process, mailings and pricing updates.

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