Client Care Coordinator/Administrative Assistant ( Medical/Mental Health office experience a MUST)

Evolve therapy Group is a growing, Mental Health Private Practice in the Grandville,MI area seeking an intake coordinator/Admin assistant to join our team. As we grow, we are in search of additional administrative support to manage day to day tasks. While this is a part-time position with flexible hours, daily availability is required. MUST have medical office experience.

The Office Manager will be responsible for answering client inquiries via phone, text, and email, communicating with our biller for insurance verifications and billing related issues, and maintaining the client wait list.

Duties:

• Monitor and respond to email and voicemail inquiries and referrals
• Screen potential new clients
• Schedule new and current clients in Electronic Health Record (EHR) system
• Send intake forms to new clients and manage the intake process
• Maintain communication with staff, therapists, and insurance billers
• General office management, including managing payroll spreadsheets, supply ordering, etc.
• attend monthly staff meetings
• Perform clerical tasks such as filing, data entry, and document management
• Manage the office schedule and coordinate appointments
• Act as the front desk point of contact for visitors and clients
• Assist with event planning and coordination
• Communicate effectively with internal team

Skills:

• Familiarity with insurance billing (we have a biller, but we need liaison for Evolve Therapy from time to time)
• Must have medical office experience
• Strong clerical and administrative skills
• Proficient in file management and organization
• Excellent schedule management abilities
• Experience in front desk operations
• Past experience in planning and executing events
• Effective verbal and written communication skills
• Bonus if you are familiar with Canva for posting to social media

Our work environment includes:

• Modern office setting
• Relaxed atmosphere
• Flexible working hours

We offer competitive pay for this part-time position. If you are a motivated individual with excellent organizational skills and the ability to multitask, we would love to hear from you.

Please submit your application with your resume attached.

Job Type: Part-time

Pay: $16.5-18.00 per hour

Experience:

• Administrative: 1 year (Required)
• Medical Insurance: 1 year (Preferred)
• Simple Practice EHR

Ability to Commute:

• Grand Rapids, MI 49546
• Grandville, MI(Required)

Work Location: Hybrid remote in Grandville, MI

Office Manager - Counseling job details loaded Back to search results

• Companies
• Healthcare
• Evolve Therapy Group, LLC

Job Type: Part-time

Pay: $16.50 - $18.50 per hour

Experience:

• Medical office: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Medical/Mental Health: 2 years (Required)

Ability to Relocate:

• Grandville, MI 49418: Relocate before starting work (Required)

Work Location: In person