Client Care & Marketing Coordinator Homecare

Are you an organized, compassionate professional who thrives in a fast-paced, client-centered environment? Royal Faith Homecare Agency is seeking a dedicated Client Care & Marketing Coordinator to join our growing team in Indiana.

This unique role combines client care coordination, marketing/outreach, and direct field support, ideal for someone who enjoys both administrative work and hands-on client interaction. The position offers the opportunity to transition into a permanent leadership role based on performance and fit.

Key Responsibilities Client Care Coordination

• Coordinate and schedule in-home visits, matching caregivers to clients based on skills, availability, and care needs.
• Serve as the primary point of contact for clients and families, providing guidance, support, and issue resolution.
• Maintain accurate, up-to-date client records, documentation, and scheduling.
• Ensure care plans are followed and quality standards are met in compliance with state and agency regulations.
• Collaborate with caregivers, supervisors, and office staff to ensure seamless service delivery.
• Assist with client intakes, assessments, and onboarding.
• Willing to work a client if we short of staff

Marketing & Outreach

• Promote Royal Faith Homecare Agency through relationship-building and community engagement.
• Utilize existing relationships with case managers, discharge nurses, and social workers to generate client referrals.
• Work with hospitals, rehab centers, senior communities, and other referral sources to expand the agency’s reach.
• Attend networking events, health fairs, and community meetings to strengthen agency visibility.
• Identify and bring in new private and veteran clients, leveraging existing professional contacts.
• Distribute marketing materials and represent the agency with professionalism, empathy, and integrity.

Field Support

• Provide direct in-home care to clients when caregivers call out or staffing coverage is needed.
• Deliver high-quality personal care, companionship, and support according to agency standards.
• Represent Royal Faith Homecare Agency with reliability, compassion, and professionalism during client visits.

Qualifications

• Experience in homecare, healthcare coordination, client services, or marketing/outreach preferred.
• Demonstrated ability to work with private and veteran clients and maintain relationships with case managers, discharge nurses, and social workers.
• CNA or HHA certification strongly preferred.
• Must have marketing experience with homecare
• Excellent communication, scheduling, and multitasking skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook); scheduling or client management software a plus.
• Compassionate, dependable, and client-focused mindset.
• Valid driver’s license and reliable transportation required.
• Flexible availability, including evenings, weekends, and holidays as needed.
• updated TB Test and CPR/First Aide

Why Join Royal Faith Homecare Agency?

• Opportunity to transition into a permanent full-time role
• Make a meaningful impact in the lives of seniors, veterans, and families
• Supportive, mission-driven, and faith-based team culture
• Competitive hourly rate + on-call and referral incentives
• Flexible scheduling with growth opportunities in Indiana

Job Type: Part-time

Pay: From $18.00 per hour

Work Location: On the road